Health System Specialist (QAPI)

Indian Health Service•Lame Deer, MT
•Onsite

About The Position

This position is located at the Northern Cheyenne Service Unit, Division of Quality Services, in Lame Deer, Montana. The incumbent serves as the primary administrative coordinator supporting organizational quality improvement, regulatory compliance, accreditation readiness, risk management, policy management, and Employee Health coordination. The position reports to the Quality Services Supervisory Nurse. The incumbent coordinates and implements the quality assessment program and organizational performance improvement projects, and develops annual program plans and evaluations. The role conducts regulatory tracers and compliance audits, prepares departments for accreditation, and coordinates mock surveys. It also maintains employee health requirements in accordance with applicable federal regulations and service unit requirements, provides administrative and analytical support for provider quality monitoring and credentialing, and prepares reports and presentations for executive staff and other appropriate audiences.

Requirements

  • Meet the education or specialized-experience requirements for the applicable grade level: GS-09 requires a master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, a related LL.B. or J.D., or one year of specialized experience equivalent to GS-7; GS-11 requires a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, a related LL.M., or one year of specialized experience equivalent to GS-9.
  • Possess qualifying education in hospital administration, public health administration, or a related field such as business or public administration with coursework in health care administration, or qualifying progressively responsible analytical, administrative, clinical management, or supervisory experience in the health care field.
  • Demonstrate management ability to delegate authority, evaluate and oversee people and programs, and recognize and adapt to changing priorities.
  • Demonstrate knowledge of the interrelationships and interdependencies among medical and administrative services and programs.
  • For GS-09 specialized experience, demonstrate work such as assisting with performance improvement projects and plans, participating in quality workgroups and orientation, conducting tracers and audits, monitoring corrective action plans, compiling performance data, and maintaining quality and accreditation documentation.
  • For GS-11 specialized experience, demonstrate work such as planning and evaluating quality management activities, developing annual departmental plans, conducting quality education, coordinating accreditation survey preparation, guiding corrective action follow-up, developing quality reports, and coordinating resolution of patient complaints and grievances.
  • Meet applicable federal qualification requirements within 30 days of the announcement closing date.
  • U.S. citizenship is required.
  • Selective Service registration is required for males born after December 31, 1959.
  • Successfully pass E-Verify and a federal background investigation; complete required investigation forms within five calendar days of issuance.
  • Meet the position's financial suitability requirements and provide two valid forms of identification before appointment; a state-issued ID or driver's license must be REAL ID-compliant.
  • Set up direct deposit.
  • Comply with the IHS Employee Immunization Policy if the position's duties require working permanently, temporarily, or occasionally in an IHS healthcare facility; vaccine exemption requests may be available under the policy and facility guidance.
  • Meet the Public Law 101-630 suitability requirement for a position involving contact with or control over Indian children.
  • For competitive-service merit-promotion candidates, meet applicable time-in-grade requirements; time-in-grade provisions do not apply under the Excepted Service Examining Plan.

Responsibilities

  • Coordinate and implement the quality assessment program and organizational performance improvement projects.
  • Develop annual program plans and annual evaluations.
  • Conduct regulatory tracers and compliance audits.
  • Prepare departments for accreditation readiness and coordinate accreditation mock surveys.
  • Maintain employee health requirements in accordance with applicable federal regulations and service unit requirements.
  • Provide administrative and analytical support for provider quality monitoring and credentialing requirements.
  • Prepare reports and presentations for executive staff and appropriate audiences.

Benefits

  • Federal annual leave accrual of 4, 6, or 8 hours per pay period based on years of federal service.
  • IHS may credit directly related prior non-federal experience or active-duty uniformed military service when determining annual leave accrual.
  • Recruitment or relocation incentives may be authorized.
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