US Hospital Health Systems Director

Pfizer • USA - MA - Remote, MA

10d • $176,600 - $294,300 • Remote

About The Position

The Health System Director team is responsible for Sterile Injectables and Biosimilar sales and contracting within aligned Health Systems. The primary function is to develop, maintain and grow strategic long term Integrated Delivery Network (IDN) customer relationships within the executive levels, develop and execute customer business plans and ultimately maximize sales and margin growth within assigned IDN Accounts. Product focus will be Pfizer’s Sterile Injectable and Biosimilar portfolio. This individual will be responsible for maintaining and driving growth in assigned IDN base, annual sales greater than $200 million in annual sales.

Requirements

• Minimum of 8 years of successful healthcare sales experience with proven results.
• Strong leadership skills demonstrated either through leading a sales team for a minimum of 3 years or managing large accounts requiring internal senior leadership interaction.
• Experience calling on and interacting with senior executives within large organizations, having identified key influential stakeholders within an organization.
• Demonstrated ability to serve customers’ needs (immediate follow-up, addressing issues promptly) and collaborate with multiple internal stakeholders.
• Ability to manage and pivot between multiple and diverse product lines, customer segments, and levels of internal/external stakeholders quickly, effectively, and successfully.
• Strong interpersonal and communications skills.
• High degree of professionalism, articulate (verbal and written) with clear and well understood messages.
• Ability to build relationships and credibility internally and externally.
• Facilitate the flow of information within the organization.
• Ability to present material to persuade, convince or influence others (individuals, groups) to gain their approval/support of their ideas, projects or goals.
• Strong business management skills.
• Excellent understanding of marketing practices.
• Ability to develop and execute strategic plans.
• Understand and apply the fundamentals of financial management to perform profit and loss analyses to plan strategies.
• Strong analytical and problem-solving skills.
• Demonstrated ability to gather, understand, evaluate information from various sources (establishes links between sources of data, draws logical conclusions and provides appropriate options, makes recommendations and wise decisions in a timely manner).
• Ability to utilize various analytical tools to gather, understand and evaluate information (Excel, etc.).
• Well-developed project management/organizational skills to manage multiple projects and priorities.
• Proactive, results-oriented willingness to drive changes across the organization while working effectively with cross-functional teams in a matrix environment, focusing energy in the right places to work efficiently.
• High degree of self-direction with the ability to constantly seek innovative ways to perform tasks in an efficient and timely manner.
• Customer-focused with the ability to identify and meet the expectations and requirements of internal and/or external customers (tailors actions and practices to exceed their service requirements, gains customer trust and respect).
• Ability to perform complex analytics.
• Valid US driver’s license and driving record in compliance with company standards.
• Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
• Demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Permanent work authorization in the United States.

Nice To Haves

• Additional experience in Contracting, Marketing, Product Management is a benefit.
• Experience within the field of assigned customer groups or the Sterile Injectables or Specialty market is strongly preferred.

Responsibilities

• Developing, maintaining, and enhancing strategic customer relationships at senior levels of assigned accounts (VP/C-suite) and build relationships across broad departments beyond purchasing including Pharmacy, Nursing, Operations, Supply Chain, etc.
• Ensure that accounts have a positive experience when working with Pfizer.
• Effectively navigate through complex organizations to grow contacts within accounts to gain influence among key decision makers; establish and leverage relationships to expand access to product offering.
• Effectively articulate Pfizer Hospital’s value proposition - supply, economic value, strategic initiative offerings and other current value offerings; quickly assessing the success of messaging and revise strategies & tactics if/when required.
• Serve as the IDN Senior-level single point of accountability (SPA) for issues, queries and complaints and follow through to ensure closure/resolution.
• Develop and execute strategies that achieve growth targets that are aligned to business unit objectives and strategic initiatives.
• Understand assigned accounts business model; find mutually beneficial economic solutions to increase Pfizer value proposition.
• Develop and adapt focused and customized strategies for assigned customers.
• Ensure alignment of plans with Pfizer business objectives and strategic initiatives and adapt strategies based on market conditions.
• Conduct regular business reviews with assigned accounts.
• Effectively utilize and deploy resources (people, systems, information, and products) to accomplish sales goals and support key customer objectives and business strategy.
• Provide strong leadership to internal stakeholders to effectively accomplish the development and execution of established IDN business strategy.
• Provide a collaborative environment for all members within a matrix to effectively serve our IDN customers and resolve concerns/issues our customers may have.
• Provide a positive environment where accountability, collaboration, ingenuity, and problem solving are expected and encouraged.
• Manage customer contracts by liaising with customers and internal contracting team.
• Analyze current contracts and identify opportunities to drive contract compliance, product portfolio expansion and gain support for inclusion of products in the next contracting cycle.
• Obtain favorable contracting positions with all new product introductions, effectively present economic and clinical value when applicable.
• Effectively present and execute programs/contracts, negotiate terms/conditions/pricing, and navigate through red-line process; that increase likelihood of driving growth within the account and results in a positive experience for customer and Pfizer.
• Collaborate closely with Field Sales, Portfolio, Contracting and Business Analytics to develop strategies and value add programs that help maintain and grow the business as well as improve contract compliance.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed