Health System Administrator - Assistant Director

Veterans Health Administration•Rolla, MO

1d•Onsite

About The Position

The Assistant Director serves on the facility Executive Leadership Team and performs administrative and leadership duties in a complex, evolving health care system serving a diverse geographic area. The position will initially be based at the St. James VA Clinic and will move permanently to the Rolla Clinic in Rolla, Missouri, once that clinic is complete. The role promotes understanding of the health care system’s mission in the community and develops partnerships with medical centers, medical schools, accrediting agencies, provider organizations, volunteer groups, and other internal and external stakeholders. The Assistant Director leads clinic and health plan administration, financial and resource management, program evaluation, and oversight of administrative and health-related services. The position also evaluates service-level management teams, develops staff, and ensures clinical and administrative operations meet applicable standards and accreditation requirements. This is a full-time position. It is eligible for ad hoc telework at the supervisor’s discretion, but it is not virtual or remote. The work is primarily sedentary in an office setting, with occasional physical effort such as standing, walking, bending, sitting, and carrying light items. Relocation, recruitment, and permanent change-of-station incentives are not authorized; a Critical Skills Incentive is not approved.

Requirements

U.S. citizenship is required.
Meet the applicable individual occupational requirement through qualifying education in hospital administration, public health administration, or a related field with health care administration coursework, or qualifying specialized health care experience.
For the GS-14 position, have at least one year of specialized experience equivalent to GS-13 in the Federal service, directly related to the position.
Specialized experience must include progressively responsible analytical, administrative, clinical management, or supervisory work in health care; work with facility managers; and analysis or coordination of administrative, clinical, or other service activities.
Demonstrate knowledge of health care delivery systems and their missions, organizations, programs, and requirements; regulatory and credentialing standards; and government, agency, and facility administrative systems such as budget, personnel, and procurement.
Demonstrate management ability to delegate authority, oversee people and programs, and adapt to changing priorities.
Demonstrate knowledge of interrelationships among medical and administrative services and programs.
Current Federal employees who held a GS grade within the past 52 weeks must meet the GS-14 time-in-grade requirement of 52 weeks at GS-13 and submit supporting SF-50 documentation.
Complete the required application steps and online assessment.
Meet applicable background and security investigation requirements and complete online onboarding and employment identity-verification requirements.
Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs health care personnel requirement.
A one-year probationary period may be required.
No education substitution is available at this grade level.

Responsibilities

Promote understanding of the health care delivery system’s mission within the local community.
Develop and maintain working relationships with medical centers, medical schools, accrediting agencies, volunteer groups, and the broader community.
Establish community partnerships and relationships with internal and external stakeholders.
Develop liaison relationships with local administrators, physicians, and provider organizations to promote positive relations with the Veteran community.
Perform financial management and resource decision-making analysis, keeping operational spending and resources in balance.
Set priorities for health care operations and allocate available resources.
Plan, coordinate, supervise, and direct administrative and health-related services.
Develop plans and programs; direct and monitor clinic and health plan management.
Apply health care management principles to coordinate and control programs and resources for clinics and health plan administration.
Oversee administrative services supporting assigned operations and evaluate service-level management team performance.
Interview and tentatively select candidates; recommend appointment, promotion, or reassignment for key centralized positions.
Hear and resolve appropriate complaints and grievances.
Identify management development and training needs of key staff members.
Delegate authority and hold managers accountable for service-line, program, and human-capital performance.
Organize and control program evaluation activities; assess medical facility worksites and problems.
Resolve complex health care administration issues through independent analysis and action.
Develop and coordinate internal measures to ensure clinical and administrative operations meet standards.
Analyze health care delivery quality and effectiveness and ensure services comply with accrediting-agency requirements.