OPS HEALTH SUPPORT SPECIALIST - 64943131

State of Florida • STUART, FL

8d • $16 - $17 • Hybrid

About The Position

This is a part-time position, working 29 hours per week. The incumbent functions under the general direction of a Public Health Services Manager and is expected to follow policies in DHM150-24 for the Special Supplemental Food Program for Women, Infants, and Children (WIC). The role involves determining WIC Program eligibility, documenting client information, advising clients of their rights and responsibilities, entering client voter preference information, issuing WIC ID and EBT cards, instructing families on program procedures, documenting appointments, requesting immunization documentation, and referring clients to community partners. The position also handles telephone duties, instructs clients on the Nutrition Education Newsletter, completes documentation, enters or performs height, weight, and routine laboratory tests (finger stick hemoglobin), and collects and records health information into the electronic record. Administrative duties include documenting work in the EARs and WIC computer systems, assisting with EBT card and formula inventories, informing colleagues and supervisors of schedule changes, participating in team meetings, submitting purchase requisitions, and making photocopies.

Requirements

• Ability to use online computer system
• Ability to do basic math calculations
• Good language skills
• Knowledge of office procedures, practices and organization skills.
• Ability to organize and maintain files and records efficiently.
• Valid FL Driver License
• Authorized to work in the United States without employer sponsorship.
• Have the ability to maintain 100% client confidentiality both on and off the job.
• Must be willing to physically come into the office daily and perform field work.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Bilingual preferred.
• Cultural sensitivity
• Willingness to work a flexible schedule as needed, Some days may start at 7:30 am, other days may end at 6:30pm.
• Successful completion of the Nutrition Education Modules within 6 months.
• Will involve travel between Stuart and Indiantown based on agency needs.
• Incumbent may be required to work during or beyond normal work hours or days in the event of an emergency, agency needs.
• Emergency duty required of the incumbent includes working in a Special Needs or Red Cross Shelter, or to perform other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• This position performs lab tests involving blood. After required training, you will you be required to do this on adults and children.
• Adherence to Agency approved Drug-Free Workplace and Dress Code policies required.

Responsibilities

• Determine WIC Program eligibility.
• Documents client income, identification, and address and updates as appropriate.
• Advises clients of their rights and responsibilities as a WIC Program participant.
• Enters client voter preference information.
• Issues WIC ID and EBT cards.
• Instructs families on program procedures.
• Documents appointments on the WIC ID card and in the computer.
• Requests immunization documentation from clients.
• Refers clients to community partners for assistance.
• Handle telephone duties.
• Instructs clients on the Nutrition Education Newsletter and completes documentation on tally sheets and in the data system.
• Enters or performs height, weight, and routine laboratory tests (finger stick hemoglobin).
• Collects and records health information and services provided into the electronic record.
• Documents work in the EARs and the WIC computer systems.
• Assist to maintain EBT card and formula inventories.
• Informs co-workers and supervisor of changes needed in the schedule to serve clients in a timely manner.
• Actively participates in team meetings to improve WIC services.
• Submits purchase requisitions for office supplies, makes photocopies.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed