Health Support Aide - Emergency Department

Nova Scotia Health Authority•Bridgewater, IL

6d•Onsite

About The Position

The Health Support Aide plays an important role within the health care team and will work in the Emergency Department waiting rooms to check on and talk to patients, bring them blankets and food, and make them more comfortable. They will also be responsible for communicating to staff when patient support arrives. Health Support Aides will also direct patients to appropriate waiting areas as directed by licensed staff.

Requirements

Grade 12
Current BCLS
Excellent interpersonal skills to deal with patients/clients, hospital staff, public and referral sources

Nice To Haves

Any previous related experience or related education would be an asset
Knowledge of infection control procedures an asset
Non-violent Crisis Intervention preferred
Relevant first aid, first responder training i.e. St. John Ambulance course, HS lifeguard certificate, an asset
Competencies in other languages an asset, French preferred

Responsibilities

Work in the Emergency Department waiting rooms to check on and talk to patients.
Bring patients blankets and food to make them more comfortable.
Communicate to staff when patient support arrives.
Direct patients to appropriate waiting areas as directed by licensed staff.