Health Services Sales Counselor

Friendship Village Retirement Community•Waterloo, IA

About The Position

Friendship Village is seeking a motivated, results-driven Health Services Sales Counselor to help grow community occupancy and achieve sales and move-in goals, with a primary focus on Assisted Living. The role is suited to a relationship-builder who combines sales skills with compassion, professionalism, and a genuine desire to help seniors and their families navigate senior living options.

Requirements

2–3 years of direct sales experience with a proven record of meeting or exceeding goals.
Excellent communication, presentation, and relationship-building skills.
Strong organizational, follow-through, and computer skills.
A self-starter with a positive attitude, team-oriented mindset, and passion for serving others.

Nice To Haves

Bachelor’s degree preferred.
Healthcare or senior living sales experience preferred.

Responsibilities

Build and maintain relationships with prospective residents, families, and professional referral partners.
Generate qualified leads through outreach, networking, presentations, and community marketing efforts.
Conduct tours and presentations, identify customer needs, and recommend appropriate living options and services.
Guide prospective residents and families through the sales and admissions process.
Maintain accurate sales activity, follow-up, and lead information in the CRM system.
Partner with community leadership to achieve occupancy, sales, and move-in goals.

Benefits

Medical, dental, and vision coverage for employees working 25 hours or more per week.
Company-paid and voluntary life insurance.
Short- and long-term disability.
Flexible spending accounts.
PTO and paid time off.
Paid holidays after 30 days.
401(k) retirement plan.
Free employee wellness center, gym, and pool.
Onsite childcare center with an employee discount.
Employee food pantry.
2.5 times pay for working holidays.
Continuing education opportunities.