Health Services Nurse Lead – Occupational Health

Universal Studios Hollywood • Los Angeles, CA

1d • Onsite

About The Position

The Health Services Nurse Lead is a hands-on clinical and operational leader on the Health Services team, supporting occupational health services, workplace injury evaluation and follow-up, employee health programs, and day-to-day Health Services operations in a dynamic, high-volume theme park environment. The role provides shift coordination, clinical guidance, documentation review, coaching, mentoring, quality oversight, and operational support to Health Services Team Members, while also assisting with on-site medical response needs.

The Nurse Lead provides occupational health nursing services, including workplace injury evaluation, employee health support, documentation, and follow-up. When assigned as the on-duty operational lead, the Nurse Lead helps ensure safe, effective, and efficient operations by coordinating staffing, breaks, workload distribution, and operational coverage. The role collaborates with EHS, Operations, Human Resources, Risk Management, and Workers’ Compensation teams on injury management, restricted duty, return-to-work coordination, and related follow-up.

The position also supports employee health programs, reviews clinical documentation, coaches and trains team members, and serves as a clinical and operational resource during employee or guest medical incidents. The Nurse Lead identifies trends and improvement opportunities, communicates prevention-focused recommendations to leadership, and supports audits, investigations, training, readiness activities, quality assurance, and departmental projects. The schedule is full-time, at least 40 hours per week, on a set schedule; schedule options may include Sunday–Wednesday or Wednesday–Saturday. Availability for evenings, weekends, holidays, and varying shift lengths is required based on operational needs, seasonality, and special events. Pay is $48.90 per hour.

Requirements

• Current Registered Nurse (RN) license in the State of California.
• At least 5 years of nursing experience; occupational health, employee health, workers’ compensation, case management, workplace injury management, urgent care, emergency care, or comparable clinical experience is preferred.
• Current Basic Life Support (BLS) certification.
• Experience serving as a lead, charge nurse, preceptor, trainer, supervisor, or in a similar clinical leadership role.
• Working knowledge of workplace injury documentation, Workers’ Compensation processes, return-to-work coordination, and OSHA or Cal/OSHA compliance requirements.
• Strong leadership, coaching, communication, collaboration, problem-solving, and conflict-resolution skills.
• Ability to manage multiple priorities, support team members, and make sound decisions in a fast-paced operational environment.
• Availability to work evenings, weekends, holidays, and varying shift lengths based on operational needs, business seasonality, and special events.
• Ability to work a minimum of 40 hours per week on a set schedule.

Nice To Haves

• Occupational health-related certifications such as CAOHC, COHN, COHN-S, CCM, CDMS, or similar certifications.
• Experience in occupational health, employee health, an industrial clinic, workers’ compensation, case management, return-to-work coordination, or workplace injury management programs.
• Experience with OSHA or Cal/OSHA recordkeeping, exposure response, medical surveillance, regulated workplace health programs, or occupational health compliance activities.
• Experience supporting healthcare operations in an entertainment venue, hospitality environment, event medicine setting, theme park, urgent care, emergency care, or another high-volume operational environment.
• Experience conducting quality assurance reviews, documentation audits, competency assessments, and clinical process improvement activities.
• CPR/BLS Instructor certification.
• Experience developing, facilitating, or delivering staff training programs.

Responsibilities

• Provide occupational health nursing services focused on workplace injury evaluation, employee health support, documentation, and follow-up.
• Serve as the on-duty operational lead when assigned, supporting safe, effective, and efficient Health Services operations.
• Coordinate daily staffing assignments, break schedules, workload distribution, and operational coverage.
• Support workplace injury triage, evaluation, documentation, escalation, and case follow-up in accordance with company procedures.
• Partner with EHS, Operations, Human Resources, Risk Management, and Workers’ Compensation teams on injury management, restricted duty, return-to-work, and related follow-up.
• Assist with employee health programs, including medical surveillance, exposure follow-up, vaccination or health screening programs, fitness-for-duty support, and other applicable occupational health initiatives.
• Review occupational health and clinical documentation for accuracy, completeness, regulatory alignment, and timely follow-up.
• Coach, mentor, onboard, train, and reinforce skills for new and existing Health Services Team Members.
• Serve as a clinical and operational resource during occupational health encounters, Team Member or guest medical incidents, and other emergent or non-emergent situations.
• Identify injury trends, documentation concerns, operational issues, and improvement opportunities, and communicate prevention-focused recommendations to leadership.
• Support audits, investigations, training programs, readiness activities, quality assurance reviews, and departmental projects.
• Promote professionalism, accountability, safety, service excellence, teamwork, and inclusion.
• Perform other duties as assigned.

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal theme parks.
• Complimentary tickets for friends and family.
• Discounts on food and merchandise.
• Special employee events, including preview nights for new attractions and events.
• Resume-building workshops.
• Growth opportunities.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed