Health Services Manager (Iraq)

International SOS Government Medical Services•Houston, TX

6d•Onsite

About The Position

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. The Health Service Manager is the key operational enabler supporting the clinical team in the delivery of the capability set out within the contract. The role is the key practical interface in the provision of personnel, logistic and operational integration with external agencies. This role works in close collaboration with the Chief Medical Officer to lead the site management team to ensure the highest level of services are delivered to the client within the contractual and legal requirements.

Requirements

Minimum of 3 years’ project management experience, preferably in a challenging geographical location.
Experience of working in a busy medical clinic essential.
Medical background preferred.
Bachelor’s degree or PMP preferred.
Have fluency in both oral and written English.
Demonstrable experience of leading a large team of clinical and non-clinical staff.
Knowledge of clinical administrative processes.
Excellent planning and organising skills.
Accuracy and attention to detail.
Excellent communication skills.
Knowledge of clinical administrative processes.
Excellent IT skills including use of electronic medical records systems.
Computer skills and the ability to operate MS Office with Outlook, Word, and PowerPoint.
Obtain medical clearance and maintain current immunizations.
Must be able to relocate to Balad, Iraq.
A valid U.S. passport is required and must be in your possession prior to relocation. You must maintain a current passport during your stay in Balad.

Nice To Haves

Medical background preferred.
Bachelor’s degree or PMP preferred.

Responsibilities

Responsible for day-to-day medical services operations and as the direct interface with Prime Program Management.
Responsible for the administration, conduct and performance of all staff, including leave and rest, duty rosters, staff discipline, pay and allowances, travel, security, appropriate insurance cover, medical and general welfare of the contracted staff.
Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
Managing and delivering aspects of personnel induction on site.
Manage and oversee facilities ongoing training plan.
Meeting with project team members to identify and resolve issues.
Submitting project deliverables and ensuring that they adhere to quality standards.
Preparing status reports by gathering, analyzing, and summarizing relevant information.
Establishing effective project communication plans and ensuring its execution.
Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff.
Identifying and developing new opportunities with clients.
Obtaining customer acceptance of project deliverables.
Managing customer satisfaction within project transition period.
Conducting post project evaluation and identifying successful and unsuccessful project elements.
Assist Director of Clinical Operations in developing yearly budgets.
Responsible for deliverables including but not limited to Daily Personnel Status Report and Monthly Financial Reports.
Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.