Health Services Manager
Wesley Willows•Rockford, IL
•$80,000 - $90,000•Onsite
About The Position
Exceptional senior living starts with extraordinary people. At Wesley Willows, your work is more than a job—it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service. Apply today and receive a response within 48 hours!
Requirements
- Active Illinois Registered Nurse (RN) or Licensed Practical Nurse (LPN) license required
- Minimum of 3 years of clinical hospital, post-acute, or long-term care experience required
- Prior supervisory or team leadership experience required
- Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business Administration, or related field required, or a combination of education and experience
- Knowledge of Medicare, Medicaid, managed care, and skilled nursing admission processes
- Strong understanding of healthcare regulations, admissions, and care coordination workflows
- Experience with electronic health records (EHR) systems; PointClickCare experience preferred
- Strong communication, organizational, and problem-solving skills
- Ability to analyze data and use metrics to support operational improvement and census growth
- Commitment to exceptional customer service and resident-centered care
Nice To Haves
- PointClickCare experience preferred
Responsibilities
- Coordinate and oversee incoming patient referrals and admissions for the Health Center
- Conduct admission assessments to evaluate clinical appropriateness and rehabilitation needs
- Collaborate with hospitals, physicians, discharge planners, and families to support smooth care transitions
- Manage admission documentation, insurance verification, and authorization processes
- Lead efforts to achieve Medicare and short-term rehabilitation census goals
- Monitor referral and admission trends to support planning and growth strategies
- Partner with teams to ensure high-quality resident care and efficient workflows
- Support compliance with CMS, IDPH, HIPAA, and other healthcare regulations
- Maintain positive relationships with referral sources and promote Wesley Willows programs and services
- Prepare reports and assist with quality improvement and QAPI initiatives
- Provide leadership and guidance to admissions and clinical support staff
Benefits
- Access earned wages before payday through ZayZoon
- Tools and resources to support your financial wellbeing
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- 403(b) Retirement Plan with Employer Match
- Life/AD&D Insurance
- Short- & Long-Term Disability
- Accident, Critical Illness, and Hospital Indemnity Insurance
- Mail Order Pharmacy
- Telemedicine
- Wellness Programs
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
