Health Services Manager

Wesley WillowsRockford, IL
$80,000 - $90,000Onsite

About The Position

Exceptional senior living starts with extraordinary people. At Wesley Willows, your work is more than a job—it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service. Apply today and receive a response within 48 hours!

Requirements

  • Active Illinois Registered Nurse (RN) or Licensed Practical Nurse (LPN) license required
  • Minimum of 3 years of clinical hospital, post-acute, or long-term care experience required
  • Prior supervisory or team leadership experience required
  • Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business Administration, or related field required, or a combination of education and experience
  • Knowledge of Medicare, Medicaid, managed care, and skilled nursing admission processes
  • Strong understanding of healthcare regulations, admissions, and care coordination workflows
  • Experience with electronic health records (EHR) systems; PointClickCare experience preferred
  • Strong communication, organizational, and problem-solving skills
  • Ability to analyze data and use metrics to support operational improvement and census growth
  • Commitment to exceptional customer service and resident-centered care

Nice To Haves

  • PointClickCare experience preferred

Responsibilities

  • Coordinate and oversee incoming patient referrals and admissions for the Health Center
  • Conduct admission assessments to evaluate clinical appropriateness and rehabilitation needs
  • Collaborate with hospitals, physicians, discharge planners, and families to support smooth care transitions
  • Manage admission documentation, insurance verification, and authorization processes
  • Lead efforts to achieve Medicare and short-term rehabilitation census goals
  • Monitor referral and admission trends to support planning and growth strategies
  • Partner with teams to ensure high-quality resident care and efficient workflows
  • Support compliance with CMS, IDPH, HIPAA, and other healthcare regulations
  • Maintain positive relationships with referral sources and promote Wesley Willows programs and services
  • Prepare reports and assist with quality improvement and QAPI initiatives
  • Provide leadership and guidance to admissions and clinical support staff

Benefits

  • Access earned wages before payday through ZayZoon
  • Tools and resources to support your financial wellbeing
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • 403(b) Retirement Plan with Employer Match
  • Life/AD&D Insurance
  • Short- & Long-Term Disability
  • Accident, Critical Illness, and Hospital Indemnity Insurance
  • Mail Order Pharmacy
  • Telemedicine
  • Wellness Programs
  • Employee Assistance Program
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