About The Position

The Health Services Manager (RN) oversees staffing levels and the work of Certified Nursing Assistants (CNAs) at Wesley Commons Health and Rehabilitation Center, under the supervision of the Director of Nursing. The role is responsible for CNA orientation, training, competency checks, evaluations, documentation, scheduling support, and staff meetings. It also serves as the facility’s Infection Preventionist and oversees the Infection Prevention Program, including staff education and reporting. The manager supports resident care, admissions, care planning, investigations, quality meetings, chart audits, and other assignments as requested.

Requirements

  • Current South Carolina Registered Nurse (RN) license.
  • Experience in long-term care or the medical field.
  • Familiarity with DHEC state and federal requirements.
  • One to two years of computer skills and knowledge, as well as basic clerical skills.
  • Two-year degree listed as the education level.

Responsibilities

  • Maintain CNA staffing levels in accordance with DHEC requirements and current census and acuity.
  • Directly manage and oversee CNAs under the supervision of the Director of Nursing.
  • Orient and train new and current CNAs, including 30/60/90-day reviews, skill checks, and competency assessments.
  • Conduct yearly CNA reviews and competency assessments.
  • Serve as a professional leader and role model for CNAs and licensed staff.
  • Maintain a professional appearance and greet visitors and residents cordially and courteously.
  • Review daily staffing census sheets for accuracy and adequate CNA coverage.
  • Back up the Nursing Services Coordinator in scheduling CNAs and nurses and preparing assignment sheets.
  • Ensure CNAs accurately charge for resident supplies and oversee CNA documentation.
  • Interview, select, and recommend CNA candidates for full-time, part-time, and PRN positions; submit requisitions to Human Resources for vacancies.
  • Make daily rounds to monitor resident grooming, dressing, room tidiness, beds, linens, and quality of care and services.
  • Ensure CNA rounds are completed and residents’ needs are met, including pain, toileting, positioning, and possessions.
  • Monitor meals and meal services for compliance with DHEC and QIS regulations.
  • Assist with new admissions as requested and serve as backup for reviewing referrals when needed.
  • Assist the Director of Nursing with investigations and submission of reports to DHEC Certification, Licensure, the Ombudsman, and law enforcement.
  • Help resolve resident, family, or visitor issues of concern; investigate CNA or care-related concerns and document follow-up.
  • Assist in maintaining nursing staff education files in accordance with DHEC requirements.
  • Hold regularly scheduled CNA staff meetings and maintain sign-in sheets, minutes, and records of in-services and training reviewed.
  • Manage the Infection Prevention Program, prepare monthly summaries, and provide infection prevention education to staff.
  • Report at daily QM meetings and quarterly QA meetings.
  • Attend care plan meetings and follow up on concerns related to CNA care.
  • Complete weekly 48-hour chart audits for new admissions and submit findings and corrections to the Director of Nursing or Administrator.
  • Participate in the manager call rotation.
  • Adhere to HIPAA guidelines and regulations.
  • Perform other duties as assigned.
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