Rehab Services Manager

HCA Healthcare•Nashville, TN

2d•Onsite

About The Position

The Manager of Rehab Therapy oversees the daily operations and staffing of the Rehab Therapy team to ensure high-quality, patient-centered care. As a member of the multidisciplinary team, the manager coordinates staffing levels and treatment schedules, monitors the amount, type, and quality of therapy services, and guides therapeutic care to support optimal patient outcomes and satisfaction. The manager may also function as a licensed therapist, administering prescribed therapy modalities and treatments.

Requirements

Bachelor's degree in a rehabilitative science (physical therapy, occupational therapy, or speech therapy).
Current licensure as a Physical, Occupational, or Speech Therapist in the state(s) of practice, in accordance with applicable law and regulation.
At least 3 years of clinical experience.
Basic Life Support (BLS) certification.

Nice To Haves

Prior leadership experience.

Responsibilities

Prepare and implement staffing schedules, adjusting them as needed to maintain appropriate staffing levels.
Help determine whether patients should be placed in observation status or admitted as inpatients when a case manager is unavailable.
Round on therapy staff according to established timeframes.
Act as a liaison among patients, families, staff, and physicians.
Identify and resolve patient complaints and report issues to management.
Identify and communicate quality, safety, and risk issues to the appropriate leader.
Ensure timely and accurate documentation of services in accordance with hospital and departmental standards.
Ensure daily charges are completed.
Compile reports for chaplaincy services, social services, nursing administration, and others; assist staff with reports as needed.
Allocate appropriate resources to support quality care and authorize procurement of supplies and equipment in emergent situations.
Promote teamwork and cooperation across the department and facility.
Review feedback and identify opportunities to improve customer and patient satisfaction.
Support development and implementation of strategies to improve the patient experience.
Lead in a manner that inspires commitment to the organization's vision, mission, and values.
Implement evidence-based employee engagement practices.
Identify employee and team development opportunities or training needs.
Provide coaching, feedback, and training to improve performance.
Participate in interviewing applicants for open therapy positions.
Resolve or appropriately channel employee grievances, disputes, and concerns.
Administer specialty treatments and physical agents as prescribed by a referring physician.

Benefits

Medical coverage, including prescription drug and behavioral health coverage, telemedicine, and AirMed medical transportation.
Dental and vision benefits.
Life and disability coverage.
Flexible spending accounts and supplemental health protection plans.
Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
Counseling services and resources for emotional, physical, and financial wellbeing.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
Fertility and family-building benefits and adoption assistance.
Referral services for child, elder, and pet care, home and auto repair, and event planning.
Consumer discounts.
Retirement readiness, rollover assistance, and preferred banking partnerships.
Education assistance for tuition, student loans, certifications, and dependent scholarships.
Colleague recognition program.
Paid time off, paid family leave, short- and long-term disability coverage, and leaves of absence.
Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.