68064957 - HEALTH SERVICES & FACILITIES CONSULTANT

State of Florida•Tallahassee, FL

3d•$1,833•Onsite

About The Position

The Bureau of Background Screening Services processes screening results for Agency applicants and individuals required to be screened to operate a health care facility regulated by the Agency. Processing includes making a determination of eligibility and determining applications for exemption. The Bureau is also responsible for the maintenance and administration of the Care Provider Background Screening Clearinghouse. The Background Screening Unit processes screening results and makes eligibility determinations for a variety of applicants and individuals required to be screened to work with Florida’s vulnerable population. The Unit is also responsible for the maintenance and administration of the Care Provider Background Screening Clearinghouse.

Requirements

Two (2) years of office/professional experience maintaining confidential information.
Two (2) years of experience with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat Standard/ Professional.
Knowledge of state statutes and administrative rules which govern background screening
Knowledge of basic grammar, capitalization, and punctuation
Knowledge of criminal history terminology
Computer and application of various software.
Ability to understand and apply rules, regulations, policies, and procedures.
Ability to manage a high volume of multiple assignments and tasks, to include having them done in a timely manner. Ability to plan, organize, and coordinate work assignments.
Ability to compile, organize, and analyze data.
Ability to prepare reports, documents, and other written materials as needed.
Ability to train and communicate effectively in writing and verbally, including presentations.
Ability to answer a high volume of incoming calls.
Ability to de-escalate irate callers.
Ability to establish and maintain effective working relationships with consumers and other agency staff.

Nice To Haves

Knowledge of the Clearinghouse Screening Management System
Experience in reading criminal history
Experience interpreting statutes
Call Center experience within the last three (3) years
Bi-lingual

Responsibilities

Analyze all incoming background screening results and make determinations of eligibility based on Florida Statutes, review and analyze supplemental reports and documentation received to determine final screening outcomes.
Sends appropriate notifications and follows up with additional information needed to input results into the data system, responds to email, mail, fax, and phone inquiries within established timeframes.
Coordinates with the Florida Department of Law Enforcement, Federal Bureau of Investigations, and other state law enforcement agencies regarding screening results.
Conducts, reviews, and processes FBI idents, Resubmissions, Rejections, Renewal Screening Requests, and Unmatched work items received in the BGS data system.
Communicates and interacts with other Agency personnel, providers, and individuals with background screening inquiries in a professional manner necessary to complete required transactions.
Performs other background screening duties and assists the Background Screening Unit as directed by management.

Benefits

Health insurance (i.e., individual and family coverage) to eligible employees
Life insurance; $25,000 policy is free plus option to purchase additional life insurance
Dental, vision and supplemental insurance
State of Florida retirement options, including employer contributions
Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
Ability to earn up to 104 hours of sick leave annually
Nine paid holidays and 1 personal holiday each year
Opportunities for career advancement
Tuition waivers (accepted by major Florida Colleges/universities)
Student loan forgiveness opportunities (eligibility required)
Training opportunities
Flexible Spending Accounts
Shared Savings Program for select medical services
Lower copays for prescription drugs
Health and Wellness discounts