Health Services Administrator

Thrive Medical Services LLCSilver City, NM
Onsite

About The Position

The Health Services Administrator (HSA) is the facility-based operational leader responsible for managing all healthcare services at the site level. This role serves as the liaison between Thrive Medical and facility administration, overseeing staffing, daily operations, compliance, and performance improvement initiatives.

Requirements

  • Bachelor’s degree in Healthcare Administration, Nursing, or related field
  • 3+ years in correctional healthcare or high-acuity clinical environments.
  • Strong knowledge of correctional facility workflows and health service coordination.
  • Proficient in EMR usage, medical documentation review, and staff supervision.
  • Excellent organizational, leadership, and interpersonal communication skills.

Nice To Haves

  • Master’s degree preferred

Responsibilities

  • Oversee day-to-day operations of medical, mental health, and ancillary services within the facility.
  • Coordinate scheduling, staffing levels, and shift coverage in collaboration with clinical leadership.
  • Ensure compliance with NCCHC, ACA, and contractual obligations by reviewing audits, reports, and performance metrics.
  • Supervise non-clinical administrative staff, including schedulers, clerks, and coordinators.
  • Serve as the primary point of contact for correctional facility administration, resolving issues and ensuring consistent communication.
  • Monitor inventory, supply ordering, and pharmacy communications to prevent medication and equipment shortages.
  • Lead internal incident investigations and coordinate response plans with the Compliance and CQI teams.
  • Support hiring, onboarding, and performance evaluations for both clinical and administrative personnel.
  • Participate in and prepare documentation for inspections, mortality reviews, sentinel event reviews, and CQI meetings.
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