Health Service Technician

GATEWAY CSB PEO LLC•Bloomingdale, GA

2d•Hybrid

About The Position

Assisting in the care and treatment of consumers in a short term residential treatment facility for mental illness or chemical dependency. Under general supervision of program supervisor or clinician/nurse provides supportive and behavioral direction as dictated by consumer needs and treatment plan.

Requirements

Ability to assist with admissions in accordance with policies of the facility
Ability to collect bodily fluids
Ability to perform a variety of routine tasks such as orientation to facility, assisting with consumer’s personal and safety needs, and monitoring of consumers at all times
Ability to perform CPR
Ability to take consumer vital signs
Ability to use agency specific documentation software
Ability to identify and report any adverse side effects of medication to physician
Ability to identify patient limitations
Ability to chart client’s behavior
Ability to recognize significant changes in patient’s behavior
Ability to assess client’s needs
Ability to answer patient questions
Ability to troubleshoot signal if necessary
Ability to provide simple nursing care, personal care and hygiene
Ability to explain procedures to patients
Ability to assist medical doctors with patients if patients are non-compliant
Ability to lead activities
Ability to document patient’s behavior accurately
Ability to perform established treatment and programmatic activities
Ability to check equipment to ensure it is working properly
Knowledge of code protocols
Knowledge of the department, facility or service entity’s policies and procedures
Knowledge of simple nursing care, first-aid and personal and environmental hygiene
Knowledge of the various types of appropriate recreational activities
Knowledge of the concepts of mental health, health disorders and related physical conditions and treatment approaches
Knowledge of facility safety policies and procedures
Knowledge of care plans and diagnosis
Knowledge of state and federal laws as it pertains to consumer confidentiality and records
Knowledge of how to use E-Learning for training
Cultural Awareness
Customer Services
Ethical Standards of Professionalism
Accountability
HIPAA
6 months of experience in a helping field
High School Diploma or GED

Responsibilities

Responsible for providing a variety of support services in a residential setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care
Communicates and treats consumers with respect, dignity and tact
Maintains a friendly, positive, courteous attitude and demeanor
Demonstrates concern for and understanding of the consumer’s situation and perspective
Orients consumer to unit and to unit schedule / guidelines upon admission
Engage consumers in conversation or other interaction or recreation (table games) when appropriate
Escorts or transports consumers to specified location and provides personal protection as needed
Monitors consumers at all times performing hourly and as needed rounds
Monitors vital signs per protocol
Reports any consumer abnormalities or changes in status in timely manner
Takes vital signs, and/or draws blood or collects other bodily fluids, as directed by a physician or nurse
Observes and documents patient data, behavior and activity
Maintains accurate and timely documentation
Conducts activities for recreation and socialization
Assists RN / LPN as needed / requested
Participate in implementing treatment plans by; monitoring patients’ progress; communicating information regarding patients’ behavior to other members of treatment team; facilitates or co-facilitates groups, community meetings, or drug or alcohol education groups; encouraging and facilitating patients’ participation in therapeutic activities; supervising patients to ensure their safety and their involvement in treatment
Maintain patient, program, department and related documentation
Provide guidance and information to consumers around the daily activities
Assists with consumer’s personal and safety needs, housekeeping cleaning duties
Responsible for assisting with laundering bed linens used in the facility by consumers
Assist consumers in the laundering of their personal clothes and items during assigned laundry times
Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, and participation in other support service activities
Cooperates with others to accomplish common goals; works with employees within and across his or her department to achieve shared goals
Treats other with dignity and respect and maintains a friendly demeanor
Values the contributions of others
Maintains focus on Agency goals and mission
Conveys a willingness to assist others and has a team spirit
Maintains a good, open rapport with CRs and co-workers
Assists with admission / discharge or transfer process in accordance with policies of facility and unit guidelines / expectations
Assists with body search and collects urine specimens, labels and secures properly
Performs inventory of consumer belongings (on admit / discharge or transfer) in accordance with Policies
Maintains safety and security on unit at all times