CDOC (Health Professional VI) - Health Service Administrator - (STERLING)

State of Colorado • Sterling, CO

8d • Onsite

About The Position

The Health Service Administrator provides operational and supervisory oversight of multidisciplinary clinical services staff at the Sterling Correctional Facility. The position has direct accountability for medical and dental services and is responsible for ensuring legally mandated healthcare is delivered appropriately and cost-effectively while protecting public safety, staff safety, and offenders’ healthcare rights.

The role oversees compliance with applicable laws, regulations, standards, licensing and credentialing requirements, and department procedures. It manages clinical operations, coordinates care among healthcare providers, and provides fiscal and budgetary oversight. The administrator supervises and develops staff, handles informal complaints and grievances, ensures required processes and information systems are followed, serves as a point of contact for facility and external inquiries, reports specified medical events, routes court orders and subpoenas appropriately, and develops or implements a quality management program consistent with department policy. The position may be required to participate in restraining an offender, primarily for medical reasons.

The job is located in Sterling, Colorado. Employment is contingent on successfully completing required medical screening, background investigation, drug testing, and the six-week Colorado Department of Corrections Basic Training, including defensive tactics requirements. The position requires the ability to perform the physical and safety-related duties described in the announcement and willingness and ability to travel and work various shifts, including rotating schedules.

Requirements

• At least nine years of professional experience providing direct patient care or managing patient care in a clinic that provided medical services; alternatively, a qualifying combination of education in a specified healthcare field and relevant professional experience totaling nine years.
• Qualifying education must be from an accredited institution in Nursing, Healthcare Administration, Healthcare Management, Health Management and Policy, Health Services Administration, or Hospital Administration; transcripts must be attached when qualifying through education.
• Ability to supervise and provide staff leadership, including staff development, mentoring, coaching, and performance evaluation.
• Excellent verbal and written communication skills, including fluent communication in English and the ability to read and comprehend English.
• Ability to provide direct patient care to offenders.
• Ability to adapt, innovate, and lead in a fast-paced environment with competing priorities, with strong organizational skills.
• Ability to problem-solve and think critically to resolve issues effectively.
• Exceptional interpersonal skills and ability to collaborate across facility programs and with internal and external stakeholders.
• Ability to lead as an ambitious, operationally focused, results-driven leader.
• Ability to manage clinical operations effectively while ensuring healthcare measures are met.
• Advanced clinical skills.
• Ability to ensure operational and administrative compliance with regulations, standards, procedures, laws, rules, and statutes.
• Ability to create accessible documents and technical content that follow plain-language guidelines and consider accessibility.
• Must be at least 21 years old and possess a high school diploma or GED.
• Must possess a valid driver’s license and meet the stated requirements for operating state vehicles, including maintaining a safe driving record and obtaining a valid Colorado driver’s license within the specified timeframe when applicable.
• Must have no disqualifying felony convictions or disqualifying history of sexual abuse or sexual misconduct as specified in the announcement.
• Must be legally eligible to work in the United States.
• Must successfully complete all modules of the six-week Colorado Department of Corrections Basic Training, including English reading comprehension, competency assessments, and written and practical defensive tactics exams.
• Must possess the physical ability to complete defensive tactics and perform the listed physical duties, including restraint and control activities.
• Must be able to see and hear to observe and respond to potential safety and security breaches.
• Must be willing and able to travel and work various shifts, including days, afternoons, nights, and rotating schedules.
• Must complete tuberculosis screening upon hire, background investigation, and required drug testing; random drug screening occurs during employment.
• Must be able to work in settings with fluctuating noise and temperatures, including outdoors in inclement weather and in concrete-floor or concrete-wall environments.
• Must be able to work with people of diverse backgrounds and with individuals who may be mentally ill, emotionally disturbed, assaultive, or have a range of moods and behaviors.

Nice To Haves

• Current, valid Registered Nurse license from the Colorado Board of Nursing or a state participating in the Enhanced Nurse Licensure Compact.
• At least one year of nursing supervisory experience providing oversight of a medical program.
• Experience providing operational oversight of a multidisciplinary healthcare program providing medical services.
• Experience supervising medical staff.
• Fiscal and budgetary experience.
• Nursing experience in a correctional environment.

Responsibilities

• Provide operational and supervisory oversight of multidisciplinary clinical services staff at the Sterling Correctional Facility.
• Ensure operational and administrative compliance with laws, rules, regulations, standards, licensing and credentialing requirements, and other requirements affecting medical, dental, mental health, and rehabilitation services.
• Ensure appropriate and cost-effective use of medical resources and personnel to preserve offenders’ access to legally mandated healthcare.
• Establish systems to coordinate care among multidisciplinary healthcare providers.
• Protect the public and ensure staff safety and offenders’ rights to healthcare services.
• Provide fiscal and budgetary oversight, including approval of purchase requisitions, P-Card purchases, mid-level provider on-call remuneration, and operating supplies.
• Supervise, coach, and mentor staff; develop performance plans, conduct reviews and evaluations, and resolve complaints and grievances at the informal level.
• Ensure staff compliance with offender grievance processes, offender co-pay requirements, electronic data entry, and information systems requirements.
• Serve as the single point of contact for inquiries from the Regional Health Services Administrator, DOC Public Information Officer, family members, attorneys, and other offender collateral parties.
• Ensure the Chief Medical Officer, Chief of Clinical Services, and Regional Health Services Administrator are notified of medical sentinel events, reportable incidents, deaths, and health outbreaks.
• Ensure subpoenas and other court orders are referred to the DOC Medical Records Administrator within required timeframes.
• Develop and/or implement a quality management program consistent with department policy guidelines.
• Provide direct patient care to offenders as needed.
• Participate in restraining an offender, primarily for medical reasons, if required.

Benefits

• PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans.
• Medical and dental health plans.
• Short- and long-term disability coverage.
• Paid life insurance.
• 11 paid holidays per year, plus vacation and sick leave.
• Wellness program.
• Tuition reimbursement.
• Training opportunities.
• Career advancement opportunities throughout the state system.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED