Health Service Administrator-San Miguel

Roadrunner Health ServicesLas Vegas, NM
Onsite

About The Position

Manages the overall operations of the contracted clinical program at a designated facility or complex of facilities within an Roadrunner Health Services, LLC contract. Responsible for the planning, coordination, direction, and supervision of clinical program providing services to patients in a correctional setting to meet service delivery requirements of the specific contract.

Requirements

  • Bachelor's degree in Hospital Administration, Health Care Administration, Health and Human Services, Business Administration, Public Administration, Nursing or related field
  • Experience as healthcare, nursing home or mental health administrator, nurse manager, or in multi-specialty healthcare clinic
  • Must have ability to effectively communicate in writing and orally with staff and institutional administration
  • Must maintain current tuberculosis screening documentation and active CPR certification
  • Must be able to pass background investigation and obtain agency security clearance where applicable

Nice To Haves

  • Experience in correctional environment preferred

Responsibilities

  • Directs, supervises, and evaluates work activities of multidisciplinary team including medical, dental, mental health, nursing, technical, clerical, and support services as relevant
  • Serves as liaison to facility security administration in collaboration with the Regional Administrator, Vice President of Operations, and/or Program Manager
  • Ensures that clinical practices are consistent with NCCHC/ACA medical and mental health standards
  • Maintains communication and responds to inquiries and concerns between on-site staff and regional/statewide staff
  • Provides written and verbal communication to staff regarding facility clinical operations through regular staff meetings. Coordinates completion of meeting minutes, review, and distribution to clinical staff
  • Provides technical and administrative oversight to on-site staff, addressing and resolving problems or conflicts
  • Participates in recruitment and retention of staff by conducting interviews, recommending hires, and ensuring training of staff
  • Ensures completion of staff performance reviews based on defined responsibilities and staff roles
  • Conducts and administers fiscal operations, including managing within defined budget, authorizing expenditures, and analyzing projected to actual financial performance of designated program
  • Assists in formulation and/or communication and implementation of contract and site-specific policies and procedures
  • Updates regional management on designated program's progress and issues related to contract performance, compliance, and fiscal management
  • Manages changes in healthcare delivery systems or changes in contractual requirements impacting clinical program to include work restructuring, technological advancements and/or innovations, and shifts in the focus of care
  • Coordinates and delegates responsibility for patient clinical program based on contractual requirements and patient movement throughout and outside of designated facility or Department of Corrections
  • Serves as member of site Continuous Quality Improvement (CQI) Committee. Ensures that recommendations from CQI and performance audits are implemented and the results of the corrective actions are monitored
  • Coordinates and participates in the grievance and informal complaint process ensuring complaints received through the process are reviewed and responded to in compliance with policy
  • Ensures compliance with all facility and Company policies, Federal and State laws, regulations, and guidelines including HIPAA
  • Ensures that on-site staff coordinate care closely with security staff while maintaining a positive, collaborative relationship
  • Maintains an ethical commitment to ensure confidentiality within the limits of a correctional environment
  • Ensures that care is delivered in a nonjudgmental/nondiscriminatory manner to protect the autonomy, dignity, and rights of the patient
  • Understands and complies with safety and security rules and regulations of the institution
  • Other duties as assigned
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