Health Service Administrator-San Miguel

Roadrunner Health Services•Las Vegas, NM

2d•Onsite

About The Position

Manages the overall operations of the contracted clinical program at a designated facility or complex of facilities within an Roadrunner Health Services, LLC contract. Responsible for the planning, coordination, direction, and supervision of clinical program providing services to patients in a correctional setting to meet service delivery requirements of the specific contract.

Requirements

Bachelor's degree in Hospital Administration, Health Care Administration, Health and Human Services, Business Administration, Public Administration, Nursing or related field
Experience as healthcare, nursing home or mental health administrator, nurse manager, or in multi-specialty healthcare clinic
Must have ability to effectively communicate in writing and orally with staff and institutional administration
Must maintain current tuberculosis screening documentation and active CPR certification
Must be able to pass background investigation and obtain agency security clearance where applicable

Nice To Haves

Experience in correctional environment preferred

Responsibilities

Directs, supervises, and evaluates work activities of multidisciplinary team including medical, dental, mental health, nursing, technical, clerical, and support services as relevant
Serves as liaison to facility security administration in collaboration with the Regional Administrator, Vice President of Operations, and/or Program Manager
Ensures that clinical practices are consistent with NCCHC/ACA medical and mental health standards
Maintains communication and responds to inquiries and concerns between on-site staff and regional/statewide staff
Provides written and verbal communication to staff regarding facility clinical operations through regular staff meetings. Coordinates completion of meeting minutes, review, and distribution to clinical staff
Provides technical and administrative oversight to on-site staff, addressing and resolving problems or conflicts
Participates in recruitment and retention of staff by conducting interviews, recommending hires, and ensuring training of staff
Ensures completion of staff performance reviews based on defined responsibilities and staff roles
Conducts and administers fiscal operations, including managing within defined budget, authorizing expenditures, and analyzing projected to actual financial performance of designated program
Assists in formulation and/or communication and implementation of contract and site-specific policies and procedures
Updates regional management on designated program's progress and issues related to contract performance, compliance, and fiscal management
Manages changes in healthcare delivery systems or changes in contractual requirements impacting clinical program to include work restructuring, technological advancements and/or innovations, and shifts in the focus of care
Coordinates and delegates responsibility for patient clinical program based on contractual requirements and patient movement throughout and outside of designated facility or Department of Corrections
Serves as member of site Continuous Quality Improvement (CQI) Committee. Ensures that recommendations from CQI and performance audits are implemented and the results of the corrective actions are monitored
Coordinates and participates in the grievance and informal complaint process ensuring complaints received through the process are reviewed and responded to in compliance with policy
Ensures compliance with all facility and Company policies, Federal and State laws, regulations, and guidelines including HIPAA
Ensures that on-site staff coordinate care closely with security staff while maintaining a positive, collaborative relationship
Maintains an ethical commitment to ensure confidentiality within the limits of a correctional environment
Ensures that care is delivered in a nonjudgmental/nondiscriminatory manner to protect the autonomy, dignity, and rights of the patient
Understands and complies with safety and security rules and regulations of the institution
Other duties as assigned