Health & Safety Director - Resort

LEGOLAND ParksWinter Haven, FL
Onsite

About The Position

The Resort Health & Safety Director is a strategic and operational leader responsible for shaping, embedding, and advancing a world-class safety culture across the resort. This role goes beyond compliance—it is about protecting guests, colleagues, and the Merlin brand by proactively identifying risks, driving continuous improvement, and embedding “Safety First” as a core value in everything we do. As a trusted advisor to the Resort Leadership Team, you will provide expert guidance, thought leadership, and governance, ensuring all health and safety practices are robust, forward-thinking, and aligned with both regulatory requirements and Merlin’s global standards. You will lead a risk-based, data-driven approach to safety—prioritizing what matters most, influencing decision-making, and enabling the business to operate safely while achieving its commercial ambitions.

Requirements

  • Proven leadership experience in Health & Safety within high-risk environments
  • Track record of delivering measurable safety improvements and cultural transformation
  • Experience operating in complex, multi-site or large-scale environments
  • Strategic thinker with strong commercial awareness
  • Exceptional ability to influence, partner, and lead through others
  • Deep expertise in risk management, compliance, and safety systems
  • Strong communicator with the ability to translate insight into action
  • Change leader who can drive innovation and continuous improvement
  • Bachelor’s Degree in Health & Safety (or related field)
  • Minimum 6+ years in a senior Health & Safety leadership role

Nice To Haves

  • Professional certifications (e.g., ASP, CSP) preferred

Responsibilities

  • Champion and embed a proactive, high-performance safety culture across the resort
  • Position Health & Safety as a core business value, not just a function
  • Partner with senior leaders to drive accountability, ownership, and behavioral change
  • Lead the “Protecting the Magic” vision—bringing safety to life across all teams
  • Identify, assess, and mitigate critical safety risks impacting guests, employees, and operations
  • Ensure full compliance with OSHA and all local/state regulatory requirements
  • Own and evolve the Health & Safety Risk Register and Annual Action Plan
  • Lead governance, assurance, and audit processes to maintain best-in-class standards
  • Design and implement scalable, effective safety programs and procedures
  • Ensure safe operations across rides, attractions, accommodation, and facilities
  • Oversee key safety programs including: Fall Protection, Lockout/Tagout, Electrical Safety, Confined Space, Powered Industrial Trucks
  • Drive continuous improvement initiatives to reduce incidents and enhance performance
  • Partner with Merlin Magic Making to ensure safety is embedded from design through delivery
  • Provide expert oversight across capital projects, new attractions, and operational changes
  • Ensure safe design, construction, commissioning, and launch of all new developments
  • Build, lead, and inspire a high-performing Health & Safety team
  • Develop talent pipelines and succession plans for long-term capability
  • Coach leaders and teams to own safety within their operations
  • Foster a culture of learning, accountability, and continuous growth
  • Deliver clear, data-driven reporting on KPIs, trends, and risk exposure
  • Present insights and recommendations to senior leadership forums
  • Act as the primary liaison with: Regulatory authorities, Industry bodies, External partners
  • Represent Merlin as a leader in safety excellence across the industry
  • Reduce incident rates and strengthen risk mitigation strategies
  • Elevate safety culture maturity across all departments
  • Ensure audit-ready compliance at all times
  • Enable safe, sustainable growth across resort operations and development

Benefits

  • Competitive Salary
  • Generous PTO
  • Affordable medical, vision, and dental plans
  • Free entry to all Merlin attractions worldwide for employee, family and friends
  • Company-paid life insurance
  • Continuous growth in an exciting, global organization
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