Health & Resource Coordinator

Highlands Ranch•Highlands Ranch, CO

4d•$32 - $36•Hybrid

About The Position

Highlands Ranch is seeking a dedicated Health and Resource Coordinator to lead efforts in connecting residents with vital health services, educational programs, and community resources. In this dynamic role, you’ll provide information, referrals, and evidence-based programming to promote healthy aging and improve quality of life. You’ll plan and facilitate activities that support socialization, reduce isolation, and enhance cognitive and physical well-being. Working closely with Douglas County agencies, you'll help ensure older adults have access to housing, transportation, benefits, and more—empowering them to age in place with dignity.

Requirements

Graduation from an accredited college or university with a degree in gerontology, recreation or closely related field.
Two years of practical experience in a field providing an understanding of aging issues.
An equivalent combination of education and experience and/or through work experiences with senior adults, families and community organizations, certifications related to care of and/or specific disease processes.
Must hold a valid driver’s license and maintain a satisfactory driving record.
CPR/AED, First Aid, Crowd Control and ServSafe Food Handler certification required or the ability to obtain certification within 6 months.
Demonstrated excellence in verbal, written, and presentation skills, enabling clear and effective communication with diverse audiences.
Strong interpersonal and communication abilities to represent the Metro District effectively to the community.
Active listening skills and the ability to speak and write effectively across various platforms and contexts.
Service-oriented mindset with a proactive approach to helping others and meeting community needs.
Skilled in customer service, with knowledge of human behavior and community dynamics, especially as they relate to older adults.
Familiarity with laws related to elder care (e.g., Mandatory Reporting of Elder Abuse, Neglect, and Exploitation).
Knowledge of community resources and how to access them; established relationships with aging professionals and organizations.
Strong interest in and understanding of aging trends and the evolving health and wellness needs of older adults.
Ability and desire to develop relevant programs and provide services tailored to aging populations.
Basic computer skills and knowledge, including smart phones, tablets, etc.
Proficient in Microsoft Office Suite and other relevant computer software applications such as MySeniorCenter, ADP, VoIP.
Strong organizational, planning, and time management skills; able to prioritize tasks and meet goals effectively.
Dependable, responsible, honest, ethical, and reliable work style.
Ability to self-direct and manage job responsibilities independently while also cooperating with others and accepting direction.
Willingness to take on additional responsibilities as needed.
Flexible and adaptable in coordinating duties and responding to changing demands.
Must have the ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials of the public and vendors.
Represent the District in a professional manner, exemplifying integrity and excellence always.
Skilled in operating the listed tools and equipment.
Ability to perform the essential duties listed above.
Ability to work outside of normal business hours, when necessary, which includes evenings and weekends throughout the metro area.

Nice To Haves

External marketing and public speaking experience helpful.

Responsibilities

Identifies needed programs, resources, and services based on resident demand, best practices, and emerging opportunities.
Plans, coordinates, and implements health education initiatives, evidence-based programs, health fairs, consumer education, and referrals for older adults and their families.
Researches, develops, and maintains partnerships with local health organizations, businesses, colleges, and universities to deliver in-person and virtual programs, events, and screenings.
Develops and manages special events, health and resource programming, and membership oversight in collaboration with staff and volunteers.
Develops, manages, and administers program budgets, ensuring alignment with financial guidelines.
Solicits and utilizes donations of funds, goods, and services to support programming needs.
Collaborates with the Senior Services Manager to research grants, identify new funding opportunities, and prepare grant applications.
Assists with evaluating scholarship requests.
Supervises instructors, program presenters, and volunteers for both in-person and virtual programs.
Maintains instructor certifications and service agreements.
Assists with volunteer orientation, training, and ongoing support.
Oversees membership registration and volunteer engagement as needed.
Manage programs and facility use data through MySeniorCenter and MyActiveCenter platforms.
Collects, maintains, and analyzes data, usage, and cost-recovery metrics to inform operational decisions.
Maintains a database of service requests (email and phone) and other relevant contacts.
Prepares, distributes, and analyzes participant needs assessments, surveys, and program evaluations.
Acts as a liaison with partner organizations, distributing resources and maintaining relationships through tabling, social media, and outreach.
Develops communication and marketing content in collaboration with Community Relations for print and digital platforms.
Develops relationships with community service and program providers, serving as a referral resource for older adults and families.
Represents the organization at local, regional, and community meetings, fairs, summits, and on subcommittees addressing senior issues (e.g., transportation, housing, health, aging).
Serves as a spokesperson on senior-related topics.
Supports day-to-day operations of the Senior Center, including opening/closing responsibilities.
Performs general office tasks and special assignments as directed by the Senior Services Manager.
Provides first aid as required and responds to member issues or concerns.
Fills in for other Senior Services staff when needed.
Ensures compliance with all District and departmental rules, regulations, policies, and procedures.
Assists with contracting or coordinating immunization services.
Performs other related duties as assigned.

Benefits

100% paid employee-only medical insurance premiums
100% paid employee-only dental & vision insurance premiums
100% paid life and accidental death & dismemberment insurance premiums
100% contribution match for the pension plan
Up to 6% employer contribution for the optional retirement plan
80 hours of earned vacation per year, increasing after 5 years
80 hours of annual sick leave
32 hours of annual personal leave
10 paid holidays
200 hours of medical leave with certification
Employee Assistance Program (EAP) for confidential support, guidance, and resources for employees and their families.
Flexible Spending Account (FSA) options for additional medical expenses.
Up to $2,000 a year for education reimbursement.
Highlands Ranch Community Association recreation center pass for a discounted fee.
Optional 457 deferred compensation plan to help employees plan for their retirement.
Generous stipend for personal cell phone.
Discounts for employees on over 1,000 products and services.