Health Records Administration Specialist

Schroeder Ambulatory Centre•Richmond Hill, ON

4d•CA$62,676 - CA$73,737

About The Position

Reporting directly to the Manager of Quality, Safety & Enterprise Risk. The Health Records Administration Specialist is responsible for establishing, optimizing and maintaining health records systems in a dynamic ambulatory care environment. This position plays a critical role in building and scaling health information management processes from the ground up, ensuring regulatory compliance, data integrity, privacy legislation, and EMR workflows.

Requirements

Post-secondary diploma or degree in Health Information Management, Health Records, Health Administration, or related field.
Certification or registration in Health Information Management and/or Active Member with Canadian Health Information Management Association (CHIMA)
Minimum, 5 - 7 years related experience in similar role
Proficiency with electronic medical record (EMR) systems and record-keeping software.
Strong understanding of medical terminology and clinical documentation standards.
Experience with privacy legislation related to personal health information.
Excellent verbal and written communication skills with the ability to can tailor writing to specific audiences and purposes and writes clear, concise, and well-structured documents
Organizational skills with strong organizational skills to manage multiple projects and deadlines simultaneously and ability to meet deadlines
Demonstrated ability to make decisions involving ability to make independent decisions on moderately complex issues that impacts team or project outcomes
Proven ability to work independently, works independently on moderately complex projects with minimal supervision
Ability to exercise significant discretion and sensitivity involving responsibility for maintaining strict confidentiality and complying with data privacy regulations
Displays analytical and problem-solving skills involving ability to think critically and strategically to identify root causes of problems and facilitating effective innovative solutions
Ability to work effectively as part of a team and contribute to team goals
Computer proficiency in MS Office (Word, Excel, Outlook)
Satisfactory passing of a criminal record check/vulnerable sector check
Provide proof of Immunization and TB records

Nice To Haves

Recent experience in a Health Records Department – Release of Information environment is a definite asset

Responsibilities

Lead the development, implementation and continuous improvement of health records management processes across the organization.
Evaluate and maintain patient health records in electronic medical record (EMR) systems and/or physical filing systems.
Oversee the integrity, completeness, and accuracy of all patients health records (electronic and paper-based)
Update patient information in accordance with established protocols and timelines.
Serve as a subject matter expert on Personal Health Information Protection Act (PHIPA) compliance
Monitor and report potential privacy breaches or documentation risks to appropriate leadership.
Work collaboratively with clinical staff, administrative teams, and information technology to enhance record-keeping processes and resolve data integrity issues.
Provide training and support on best practices for documentation and record retrieval when needed.
Generate records management reports, including quality assurance metrics, release of information logs, and outstanding documentation lists.
Support audits and accreditation activities by preparing and presenting record samples and metrics.
Perform additional duties and undertake special projects as assigned
Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines