Health Promotion & Testing Counselor - Miami/Dade & Broward

Care Resource Community Health Centers, Inc.•Fort Lauderdale, FL

4d•Hybrid

About The Position

This role focuses on health promotion and testing, specifically providing HIV pre and post-test counseling, including risk assessments for substance abuse, sexually transmitted infections (STIs), and mental health. The counselor will perform HIV testing, link clients testing positive to care and support services, and make referrals to other appropriate services. Additionally, the position involves providing information and education on HIV, STD, and substance abuse prevention, maintaining client records, processing documentation, and submitting required forms to health officials. The role also includes managing supplies, maintaining the mobile unit, and participating in training and agency activities.

Requirements

Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered
Ensures proper hand-washing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization’s Continuity of Operations Plan (COOP).
Frequent sitting, bending, standing, driving, walking, talking in person, and talking on the phone.
Occasional stretching/reaching and exposure to blood-borne pathogens.
Driving at least a 27 ft. mobile unit may be required.

Nice To Haves

Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language.
Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.
Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed
Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided

Responsibilities

Provides HIV pre and post-test counseling, including risk assessments for substance abuse, sexually transmitted infections (STIs), and mental health as required by the program.
Performs HIV testing on clients by drawing blood or using other acceptable methods (Orasure or OraQuick Advance).
Conducts at least 80 tests a month or 40 if part-time.
Works with Outreach Workers and other agency staff to link clients testing positive to HIV primary care and other support services.
Makes other referrals to the appropriate services and service providers as needed, including substance abuse.
Provides HIV, STD, and substance abuse-related prevention and early intervention information and education.
Input client information using specific software as required (e.g. Case watch).
Supports billing activities as required.
Processes all progress notes and client admissions and discharges as required by the program.
Maintains comprehensive, complete, and accurate chart documentation according to funder requirements.
Submits all appropriate forms to the local and state health officials as mandated by the Florida Department of Health.
Participates in program QA activities.
Routes lab specimens to the laboratory for analysis.
Drives the mobile unit to outreach sites as required by the program.
Completes each time maintenance log on the mobile unit and ensures proper maintenance of van.
Maintains proper inventory of supplies on the mobile unit, at satellite locations, and in the office.
As applicable maintains satellite office space.
Participates in staff training sessions as required by the agency and the funding source.
Participates in agency developmental activities as requested.
Other duties as assigned.