Health Program Training and Technical Assistance (TTA) Specialist (New Mexico REMOTE)

ICF•Albuquerque, NM

11d•Remote

About The Position

The Training and Technical Assistance (TTA) Specialist oversees regional Training and Technical Assistance (TA) activities for rural health providers in New Mexico. Primary responsibilities for this position will involve performing assignments related to a training and technical assistance project, under the direction of senior management and providing guidance to more junior team members. Role will be responsible for triaging and managing coordination of individualized training and technical assistance as well as participating in universal technical assistance activities. Role will include working directly with health providers, supporting learning collaboratives, assigning and managing deployment of a team of health delivery subject matter experts, working within technology platforms to manage and deploy training, and supporting data and evaluation teams to support assessment and monitoring activities. Successful candidates should know how to apply adult learning theory and human centered design in the creation of innovative TA solutions and to design and create resources in multiple formats and technologies. Candidates should have a background in training and technical assistance, rural health, adult learning principles, instructional design, and capacity building. Candidates should be able to effectively communicate both orally and in writing with their colleagues, clients, subcontractors, recipients, and their communities served. Ideal candidates will have a solid grounding in health service delivery, rural health, and experience working in and with rural and tribal populations. Spanish, Pueblo, Apache, or Navajo language is welcome but not required.

Requirements

Must live in New Mexico.
Bachelor’s degree in public health, public policy, behavioral/social sciences or related field required.
Minimum of 5 years of experience with: designing, coordinating, delivery, and supporting capacity building.
Minimum of 5 years of experience with: health delivery or health system transformation.
Minimum of 5 years of experience with: applying instructional design, human centered design, and adult learning principles to design and/or delivery TTA.
Minimum of 5 years of experience with: facilitating webinars through online communications platforms.
Minimum of 5 years of experience with: managing multiple TA assignments and monitoring of SMEs.
Ability to think analytically, define and thoroughly document tasks and conceptualize and plan work efficiently.
Exceptional communications skills.
Experience and confidence communicating with a variety of audiences, including government clients, subject matter experts, healthcare leaders and providers.
Comfortable facilitating client meetings, peer learning collaborative sessions, and day-to-day communications with healthcare providers and SMEs.

Nice To Haves

Experience with training and technical assistance technology is preferred (tracking systems, communication systems, webinar software, etc).
Experience supporting or implementing federal health transformation efforts including work with CMS or HRSA-funded projects or health system projects.
Spanish, Pueblo, Apache, or Navajo language is welcome but not required.
Solid grounding in health service delivery, rural health, and experience working in and with rural and tribal populations.

Responsibilities

Oversees regional Training and Technical Assistance (TA) activities for rural health providers in New Mexico.
Performs assignments related to a training and technical assistance project, under the direction of senior management.
Provides guidance to more junior team members.
Triage and manage coordination of individualized training and technical assistance.
Participate in universal technical assistance activities.
Work directly with health providers.
Support learning collaboratives.
Assign and manage deployment of a team of health delivery subject matter experts.
Work within technology platforms to manage and deploy training.
Support data and evaluation teams to support assessment and monitoring activities.
Apply adult learning theory and human centered design in the creation of innovative TA solutions.
Design and create resources in multiple formats and technologies.
Effectively communicate both orally and in writing with colleagues, clients, subcontractors, recipients, and their communities served.
Facilitate client meetings, peer learning collaborative sessions, and day-to-day communications with healthcare providers and SMEs.