Health Program Analyst II, ODR Housing (Interim Housing)

Heluna Health•Los Angeles, CA

7d•Hybrid

About The Position

The Office of Diversion and Reentry (ODR) within the Los Angeles County Department of Health Services is seeking a Health Program Analyst II (HPAII) to join the ODR Interim Housing Team. ODR provides interim housing to individuals who are homeless, have a serious mental health disorder, and are diverted into services after being incarcerated in the Los Angeles County Jail. ODR’s interim housing sites include clinical sites which offer wraparound services, including direct mental health services, case management, medication management, plus room and board. Clients reside in interim housing as they transition from jail custody to the community and on to permanent supportive housing. The Interim Housing Health Program Analyst acts as a Program Manager, overseeing and collaborating with community-based providers rendering interim housing services. This role also takes a leadership position among the interim housing team, supporting other analyst staff and the day-to-day operations of ODR’s interim housing programs. This role will report to ODR’s Interim Housing Senior Program Manager. Currently, ODR has a hybrid work schedule with a combination of workdays in the office, in the field, and remote. This may change at the discretion of DHS.

Requirements

A Bachelor's Degree from an accredited college or university in Behavioral Sciences, Business Administration, Counseling, Healthcare Administration/Management, Leadership/Organization Development, Public Administration, Public Health, Public Policy, Social Sciences, or Social Work -AND- four (4) years of experience in the analysis of mental health or public health programs, two years of which must have been at the level of Health Program Analyst I.
A Master's Degree from an accredited college or university in Behavioral Sciences, Business Administration, Counseling, Healthcare Administration/Management, Leadership/Organization Development, Public Administration, Public Health, Public Policy, Social Sciences, or Social Work may be substituted for one (1) year of the required experience.
Six (6) years of experience performing assignments in mental health or public health program analysis, two years of which must have been at the level of Health Program Analyst I.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Successfully clear the LA County Live Scan process.
Successfully clear the health clearance.

Nice To Haves

Experience in program operations or program management.
Social work or direct service experience in community-based programs strongly preferred.
Master’s degree in social work, Public Health, Public Policy or related field strongly preferred.
Lived or professional experience implementing best practice approaches with people experiencing homelessness, living with serious mental illness, and/or whom have a criminal justice background is strongly preferred.
Ability to independently manage and implement program activities in coordination with ODR team.
Demonstrated experience building collaboration and partnerships among diverse stakeholders, e.g., government, community organizations and businesses.
Ability to coordinate day-to-day work among multidisciplinary teams (analysts, doctors, nurses, social workers, etc.) and service providers, including providing real-time problem-solving and technical assistance as needed.
Strong synthesis, analysis and writing skills with ability to develop products, protocols and reports.
Strong organizational skills, including an ability to manage multiple work projects simultaneously, track project details, and meet deadlines.
Strong technical skills with Microsoft Excel and experience with database management (e.g., Electronic Health Record Systems) preferred.
Ability to attend meetings, provide training, technical assistance, and other job-related duties in locations throughout Los Angeles County and have reliable transportation to carry out essential functions.
Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Teams, Outlook, Publisher, etc.
Able to multi-task and set workload priorities for time-sensitive projects/tasks.
Ability to problem-solve and make recommendations to processes, policies, etc.
Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
Able to work in a very diverse environment and with diverse individuals.
Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

Responsibilities

Provides support, monitoring, and day-to-day oversight of ODR’s contracted interim housing sites.
Supports the onboarding of new community-based organizations and interim housing sites.
Partners with ODR analyst staff to triage interim housing concerns and makes recommendations to the Housing Director on program improvements.
Tracks progress toward key department goals and provides monthly reports to ODR leadership.
Facilitates, at minimum, bi-weekly interim housing provider meetings.
Provides technical assistance and training to project partners and develops, recommends, and implements program modifications.
Monitors data quality and implements data improvement procedures as needed.
Collaborates with internal and external program partners to develop, recommend, and implement best practices.
Assists in developing policies and procedures, setting programmatic benchmarks, and collecting and analyzing outcomes data and quality of data.
Prepares program reports as needed, including progress reports, performance data, and program outcomes.
Assists in the design and implementation and day-to-day operations of projects, and prepares project reports including service utilization, performance data, and program outcomes.
Assists in coordination and collaboration with all project partners (e.g., participating departments, partner agencies, contracted service providers, stakeholder groups) to ensure all elements of the projects operate in the most efficient and effective manner.
Assists in evaluating the overall success of assigned projects and reports findings to project partners and stakeholders.
Conducts contract monitoring activities, including bi-annual risk assessment, and annual administrative and ongoing programmatic monitoring.
Processes program applications and submits referrals via CHAMP database.
Verifies client health insurance information and submits referrals to managed care health plans so that clients may be authorized for CalAIM Community Supports services.
Monitors and provides support to community-based providers to ensure performance on key indicators (e.g., consents, services, assessments, care plans, etc.).
Other duties as assigned.