Health Navigator

Metrocrest Services • Carrollton, TX

8d • Hybrid

About The Position

Metrocrest Services is seeking a Health Navigator to help neighbors overcome barriers to health and wellness by connecting them with the care, resources, and support they need to thrive. This role serves as the bridge between healthcare providers, community partners, and Metrocrest's coaching team, ensuring neighbors experience coordinated, compassionate, and neighbor-centered care. The ideal candidate is passionate about health equity, enjoys building relationships, and believes health and healthcare access are critical to long-term stability. This role primarily works 8:00 AM–5:00 PM, Monday through Friday, with occasional evenings and weekends based on program needs.

Requirements

• Bachelor's degree in Public Health, Health Education, Health Promotion, Nursing, Medical Social Work, Substance Abuse/Behavioral Disorders, or related field
• 3–5 years of experience in the healthcare, community health, or social service field
• Bilingual: English/Spanish required
• Proficiency with Salesforce or comparable client tracking system; strong data entry skills and attention to detail

Nice To Haves

• Community Health Worker (CHW) Certification
• Experience in Medical Social Work
• Familiarity with SDOH screening frameworks or comparable whole-household assessment tools
• Experience working with uninsured or underinsured populations and navigating low-cost or free care options

Responsibilities

• Connect neighbors to primary care, behavioral health, dental, specialty care, and other healthcare resources
• Build trusted relationships with neighbors while helping them navigate complex healthcare systems
• Coordinate referrals and ensure warm handoffs and follow-through with healthcare providers and community partners
• Develop and maintain relationships with clinics, FQHCs, hospitals, and other healthcare organizations
• Deliver health education and nutrition programming that supports long-term wellness
• Coordinate Metrocrest's senior meal program and wellness support for homebound older adults
• Conduct home visits as needed to assess changing health needs and connect neighbors with appropriate services
• Track referrals, outcomes, and health-related services in Salesforce
• Collaborate across Metrocrest's coaching model to ensure healthcare needs are integrated into each neighbor's whole-household success plan

Benefits

• Employer-sponsored medical insurance through BCBSTX with employer contribution toward monthly premiums
• Employer-sponsored dental (Principal) and vision insurance
• Employer-paid group term life insurance (Principal)
• Employer-paid long-term disability (Principal)
• 401(k) retirement plan with company matching 1/2:1 (up to 6%)
• Generous paid time off package, including vacation, personal time off, and paid holidays
• Paid parental leave
• Training and development opportunities
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level