Health Investigator - TB Elimination (Health Services)

Shelby County Government•Memphis, TN

1d•Onsite

About The Position

Works under the general direction of a supervisor to plan and participate in programs to control tuberculosis (TB). Identifies sources of disease, carriers, and at-risk populations to prevent, treat, and reduce TB incidence in the community. Provides directly observed therapy (DOT), conducts investigations, and educates individuals about the causes, prevention, and transmission of tuberculosis.

Requirements

Four (4) years of experience in customer service, health services, education, community outreach, social service industry, or conducting intake interviews, and a high school diploma or possess a GED, OR Two (2) years of experience in customer service, health services, education, community outreach, social service industry, or conducting intake interviews, and an associate degree from an accredited college or university; OR Bachelor’s degree or higher from an accredited college or university.
PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
Knowledge of tuberculosis prevention, control practices, and communicable disease investigation principles.
Knowledge of Shelby County communities and geographical areas.
Skilled in investigative techniques, interviewing methods, and gathering sensitive information.
Ability to maintain confidentiality and exercise discretion when handling protected health information.
Ability to establish rapport and communicate effectively with diverse populations and hard-to-reach individuals.
Ability to work independently and collaboratively with healthcare providers, community partners, and TB Elimination staff.
Ability to prepare reports and maintain accurate documentation.
Proficient in Microsoft Office Suite and other County software applications.
Must possess a valid Tennessee driver’s license or secure one by the date of employment.
Must have daily access to an operable automobile and meet county requirements of automobile insurance upon the date of employment.
Must maintain all required licenses, certifications, and training credentials throughout the duration of employment.

Responsibilities

Interviews TB cases, contacts, and community members regarding behaviors and activities that contribute to tuberculosis transmission and answers disease-related questions.
Conducts case investigations and contact tracing activities to identify possible sources of infection and exposed individuals.
Makes collateral contacts to obtain pertinent information and ensures compliance with applicable State and federal laws, regulations, and public health guidelines.
Assists with administering and monitoring directly observed therapy (DOT) and encourages compliance with treatment plans, clinic visits, and medication regimens.
Collects sputum specimens and assists with TB testing activities, including applying and reading skin tests at off-site locations.
Maintains accurate documentation, records, and reports related to investigations, case management, and patient follow-up activities.
Consults and collaborates with physicians, schools, community organizations, voluntary agencies, and other partners to support tuberculosis prevention and control efforts.
Keeps current with local, national, and international tuberculosis trends, outbreaks, and public health recommendations.
Participates in staff meetings, case management discussions, training sessions, and public health emergency response activities as required.
Performs other related duties as required or directed.