Health Information Tech I - Oral Pathology, Radiology, and Medicine, College of Dentistry

University of Iowa•Iowa City, IA

18h•Onsite

About The Position

The University of Iowa College of Dentistry is seeking a Health Information Tech I to join their office of Oral Pathology, Radiology, and Medicine. This role provides essential front-office and patient support by managing scheduling, handling communications, maintaining electronic health records, and more. The ideal candidate will have strong customer service skills and be detail-oriented.

Requirements

Certification or eligible for certification as a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Tumor Registrar (CTR), Certified Coding Specialist (CCS), or
Two years of related experience, or
One year of health information experience and one year college level courses in physical or natural sciences.

Nice To Haves

Experience with patient interactions including scheduling within an electronic health record.
Experience transcribing and entering patient medical/dental information, including charges.
Experience utilizing word processing, spreadsheet, and calendaring software (i.e. Microsoft Office or Google).
Experience utilizing resolution skills and de-escalation techniques.
Medical and/or dental terminology.
Demonstrated exceptional attention to detail and accuracy.
Experience working with confidential/HIPPA protected information.
Excellent written, verbal, and interpersonal communication skills.
Excellent time management techniques, demonstrating the ability to adapt and handle multiple competing priorities.

Responsibilities

Answer and route department phone calls.
Schedule patients according to department procedures.
Enter and verify patient information, dictations, and charges in AxiUm.
Send confirmation and acknowledgement letters to refer providers for new patients.
Monitor and manage incoming faxes.
Review patient referrals and coordinate scheduling or waitlist placement.
Process consults requests and update electronic health records in AxiUm.
Enter pathology lab charges into the billing system.
Order and maintain office supplies.
Provide general admin and office support.