Health Information Specialist I

Datavant • Poughkeepsie, NY

1d • $16 - $19 • Hybrid

About The Position

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Requirements

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently
• High School Diploma or GED required
• Must be 18 years of age or older

Nice To Haves

• DHISC training provided
• On-the-job, onsite training during the first 30 days

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid Time Off, including major holidays
• Hybrid work environment with opportunities for growth and advancement within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED