Health Information Management Technician (HIM) - 10198 - Full Time, Days ( Culver City)
About The Position
The DNFB/Coding Support HIM Technician is responsible for reviewing the Discharges Not Final Billed Report and other One Content (OC) work queues to validate appropriate assignment of Code Hold notes. The Technician will follow-up on accounts holding for missing/incomplete documentation for coding; perform queue management in One Content (OC), interact with ancillary departments to track down missing documentation and/or records for the Coding Department. The Technician will obtain reports from Optimum/Allscripts, and other internal or external applications as needed. They will assist HIM Leadership with processing reports as requested and provide additional support to the coding and HIM departments as requested. This includes any and all other duties assigned by the VP-HIM, Coding Supervisor or designee.
Requirements
- Minimum of 2 years of Health Information Management clerical experience
- High School Diploma or GED
- Excellent written and verbal communication skills in English
- Ability to multitask and maintain a work pace appropriate to workload
- Computer literacy and proficiency
- Must demonstrate customer service skills appropriate to the job
Nice To Haves
- Certificate in Health Information Management and/or college approved courses
- Previous leadership experience
Responsibilities
- Reviews the Discharges Not Final Billed Report and other One Content (OC) work queues to validate appropriate assignment of Code Hold notes.
- Follows up on accounts holding for missing/incomplete documentation for coding.
- Performs queue management in One Content (OC).
- Interacts with ancillary departments to track down missing documentation and/or records for the Coding Department.
- Obtains reports from Optimum/Allscripts, and other internal or external applications as needed.
- Assists HIM Leadership with processing reports as requested.
- Provides additional support to the coding and HIM departments as requested.
- Retrieves, compiles, processes, and maintains paper and electronic health records of hospital(s) and clinic(s) patients in a manner consistent with administrative, ethical, legal and regulatory requirements and to meet company established DNFB standards.
- Monitors incoming documents daily and provides timely handling according to policy.
- Maintains strictest confidentiality of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
- Coordinates the daily operations of the department under the direction of HIM Leadership, troubleshooting and resolving issues as they occur.
- Understands and practices proper release of information for patients, physician offices, subpoenas, state and federal governing agencies maintaining confidentiality in accordance with hospital policies and HIPAA privacy regulations.
- Completes concurrent monitoring of history & physical and operative/procedure reports to ensure timely completion of such documents in accordance with governing/regulatory/accrediting agencies regulations.
- Appropriately notifies physicians of incomplete and/or delinquent records.
- Completes proper notifications when parties fail to complete health records in a timely manner and follows suspension process.
- Accurately prepares correspondence, documents, forms and ad hoc reports/projects in a timely manner as requested.
- Appropriately, accurately and timely prepares, scans, indexes and faxes health records per department standards to meet established DNFB standards.
- Establishes and maintains effective filing systems, provides excellent departmental telephone coverage, and completes additional clerical duties as assigned.
- Reads and responds to emails in a timely manner.
- Assists in the processing, maintaining, compiling and reporting of statistical data requested by Nursing, Risk Management, Quality Management and other ancillary departments within the organization.
- Interfaces with other departments to ensure optimal processing of information and discharges.
- Reviews health records post discharge to identify missing items such as signatures and reports.
- Analyzes records, follows through and is engaged in locating and securing missing documents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
