Health Information Management Technician Senior

McLaren Health Care • Flint, MI

1d

About The Position

Responsible for collecting, tracking, and reconciling patient medical record information from departments or nursing units after a patient is discharged. Serves as an information resource by responding to requests for general and medical record information received by phone, email, fax, or in person. Retrieves records for patient care, studies, committees, and other requests, and works with other departments as needed.

The role also supports medical record processing and document imaging, physician chart completion, documentation-hold escalation, chart audits, and management of the legal health record. Additional duties include EMPI tasks, patient portal enrollment, and medical transcription.

Requirements

• High school diploma.
• Two years of HIM experience.

Nice To Haves

• RHIT certification or eligibility.
• CRCR certification.
• Associate’s degree in HIM or another related health care field.

Responsibilities

• Collect, track, and reconcile patient medical record information received from departments or nursing units after discharge.
• Batch, prepare, scan, quality-check, and validate records for document storage or imaging using facility guidelines.
• Assist with physician chart completion and suspension processes, including assigning and validating chart deficiencies, communicating with providers about incomplete records, and helping distribute reports, letters, and statistics related to delinquent records.
• Escalate documentation holds to clinical and administrative personnel.
• Track tasks and time spent, and meet or exceed quality and production targets.
• Perform standardized chart audits according to established guidelines and procedures.
• Access the EMR system to support record completion, coding, release of information, and overall management and maintenance of the legal health record.
• Perform EMPI tasks according to established policies, procedures, and timeframes.
• Assist with patient portal enrollment.
• Perform medical transcription tasks according to established policies, procedures, and timeframes.
• Respond to requests for general and medical record information by phone, email, fax, or in person.
• Retrieve records for patient care, studies, committees, and other requests, and work with other departments as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED