Health Information Management Clerk I

Kintegra Health • Gastonia, NC

2d • Onsite

About The Position

Under the direct supervision of the Health Information Management Manager, this position is responsible for timely and accurate administrative support functions including medical records management, scanning, PHI request, and messaging to both clinical and non-clinical staff.

Requirements

• Must be able to sit, stand and walk for long periods of time
• Ability to read and understand the English language
• Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
• One year of clerical experience in a medical office setting required
• Previous experience working in Medical Records with basic to advanced working knowledge of Privacy laws, HIPAA laws, and Release of Information laws
• Knowledge of medical office operations
• Excellent verbal communication skills
• Must be able to work with changing priorities
• Excellent organizational, problem solving and critical thinking skills
• Must be able to interact with individuals of all cultures and levels of authority
• Ability to maintain confidentiality
• Must be able to function as part of a team
• Must possess initiative
• Basic medical terminology required, knowledge can be obtained through formal classes or work experience

Nice To Haves

• Proficient in use of all computer software utilized in practice
• Bilingual is recommended

Responsibilities

• Accurately identify, Index and commit clinical documents in OnBase in a timely manner
• Identify HIPAA Compliant Authorization Forms
• Accurate and timely completion of ROI from receipt of Authorization through collection of Payment
• Perform Hot Desk Duties: Release of Information, Patient Advice Requests, Medical Records Email
• Answer Telephone Calls and provide knowledgeable and excellent customer service over the phone
• Perform other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED