Health Information Coordinator 2

State of Louisiana • New Orleans, LA

9d

About The Position

MHSD is one of ten districts across Louisiana, created by the state legislature in 2003 to oversee the delivery of publicly funded, community-based mental health, addictive disorders, and developmental disabilities services to our area. MHSD serves adults, children, and families of Orleans, Plaquemines, and St. Bernard Parishes. We are currently hiring for a Health Information Coordinator 2. The incumbent in the Health Information Coordinator 2 position plays a crucial role in the management and organization of healthcare data within the Metropolitan Human Services District (MHSD) – CareLogic - Electronic Health Record (EHR) system(s), in accordance with the agency’s admissions and billing criteria. The incumbent is responsible for overseeing the accurate and secure collection, storage, and retrieval of person served information, as well as ensuring compliance with all relevant healthcare regulations. The incumbent in the Health Information Coordinator position collaborates with various internal healthcare professionals/clinicians to maintain the integrity and accessibility of health records. Come join our dynamic team, where we change lives!

Requirements

• One year of experience in administrative services in a medical setting.

Responsibilities

• Responsible for coordinating client registration and intake, ensuring accurate data collection and compliance with agency policies.
• Serves as a primary point of contact for clients while supporting clinic operations and maintaining confidentiality.
• Collect, verify, and enter client demographic, financial, and clinical information in the EHR
• Explain clinic processes, rights/responsibilities, and complete intake documentation
• Verify insurance eligibility and assist with Medicaid enrollment
• Schedule, reschedule, and confirm appointments, including telehealth readiness
• Maintain required logs, reports, and documentation
• Manage calls, voicemails, and client communications
• Provide backup support for front desk operations and perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed