Health Information Clerk, Hospital Operations, College of Veterinary Medicine: UTIA
University of Tennessee•Knoxville, TN
•Onsite
About The Position
The College of Veterinary Medicine is hiring a Health Information Clerk in the Veterinary Medical Center in Knoxville, Tennessee. This position performs advanced medical-record processing and supports departmental workflow efficiency. The clerk handles complex record reviews, assists with compliance tracking, maintains and reconciles census data, and serves as a resource for clerical staff and clinicians. Two positions are available. The position is on-site. The anticipated hiring rate is $19.95 per hour.
Requirements
- High school diploma or GED.
- At least 1 year of relevant experience.
- Must be at least 18 years of age.
- Proficiency in Microsoft Office Suite, particularly Microsoft Excel.
- Ability to create and modify spreadsheets for tracking data and departmental workflows.
- Working knowledge of Excel sorting, filtering, basic formulas, and data organization.
- Ability to generate routine reports and track productivity metrics using Excel.
- Ability to identify minor data discrepancies and correct errors.
- Strong working knowledge of electronic medical record systems.
- Demonstrated ability to analyze information and resolve moderately complex issues.
- Excellent organizational and communication skills.
- Legally authorized to work in the United States on a full-time basis without requiring now or in the future sponsorship for employment-based visa status.
Responsibilities
- Conduct detailed record analysis to ensure documentation completeness and compliance.
- Verify the accuracy and validity of data entered into the electronic medical record (EMR).
- Track and monitor outstanding deficiencies and follow up with clinicians as needed.
- Assist with maintaining data integrity across electronic systems.
- Identify workflow inefficiencies and recommend improvements.
- Maintain strict confidentiality of patient and client information.
- Maintain and reconcile departmental census reports, ensuring alignment between EMR data and internal tracking systems.
- Review census discrepancies and resolve data inconsistencies.
- Process internal and external Release of Information requests.
- Support onboarding and training of new clerical staff.
- Assist in compiling basic productivity and workload reports, including census-related metrics.
- Provide advanced customer service support for escalated inquiries.
Benefits
- Employees have access to career development and coaching, continued education, and development and training opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
