Health Information Clerk, Hospital Operations, College of Veterinary Medicine: UTIA
University of Tennessee•Knoxville, TN
•Onsite
About The Position
The College of Veterinary Medicine invites applicants for a Health Information Clerk position within the Veterinary Medical Center. This role performs advanced record processing and supports departmental workflow efficiency. The clerk handles complex record reviews, assists with compliance tracking, maintains and reconciles census data, and serves as a resource for clerical staff and clinicians. Two positions are available. The work is on-site in Knoxville, Tennessee. The anticipated hiring rate is $19.95 per hour.
Requirements
- High school diploma or GED.
- At least 1 year of relevant experience.
- Must be at least 18 years of age.
- Proficiency in Microsoft Office Suite, particularly Microsoft Excel.
- Ability to create and modify spreadsheets for tracking data and departmental workflows.
- Working knowledge of Excel functions, including sorting, filtering, basic formulas, and data organization.
- Ability to generate routine reports and track productivity metrics using Excel.
- Ability to identify minor data discrepancies and correct errors.
- Strong working knowledge of electronic medical record systems.
- Demonstrated ability to analyze information and resolve moderately complex issues.
- Excellent organizational and communication skills.
- Legally authorized to work in the United States on a full-time basis without needing employment-based visa sponsorship now or in the future.
Responsibilities
- Conduct detailed record analysis to ensure documentation completeness and compliance.
- Verify the accuracy and validity of data entered into the electronic medical record (EMR).
- Track and monitor outstanding deficiencies and follow up with clinicians as needed.
- Assist in maintaining data integrity across electronic systems.
- Identify workflow inefficiencies and recommend improvements.
- Maintain strict confidentiality of patient and client information.
- Maintain and reconcile departmental census reports, aligning EMR data with internal tracking systems.
- Review census discrepancies and resolve data inconsistencies.
- Process internal and external Release of Information requests.
- Support onboarding and training of new clerical staff.
- Assist in compiling basic productivity and workload reports, including census-related metrics.
- Provide advanced customer service support for escalated inquiries.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
