Health Information Clerk-CBRF

OVATION COMMUNITIES•Milwaukee, WI

21h•Onsite

About The Position

Ovation Communities is seeking a Health Information Clerk to provide administrative support to the staff and ensuring effective communication. This is accomplished through a variety of administrative duties. Responsibilities include coordinating staff scheduling and time management for the clinical team, scheduling Resident appointments and arranging transportation services, managing inventory control and ordering necessary clinical and office supplies, and collecting, organizing, and maintaining Resident charts, care cards, and billing documentation. The position also includes coordinating and maintaining the visiting provider schedule, delivering high levels of customer service to Residents, families, and healthcare partners, and providing administrative support to the facility.

Requirements

High School diploma or equivalent.
At least one year of clerical experience in a health care setting.
Must be able to read, write and speak the English language
Strong MS Office experience.
Proficient in Excel and Word.
Familiar with Electronic Medical Record (EMR) systems.
Excellent communication and organizational skills.
Handle multiple, complex priorities.

Nice To Haves

Experience in a senior living center preferred.
Experience as a Certified Nursing Assistant (CNA) preferred.

Responsibilities

Performs clerical duties such as answering phones, managing patient records, scheduling resident appointments and transportation, and handling correspondence.
Serves as a liaison between nursing staff, patients, families, and other healthcare professionals to facilitate effective communication.
Greet and assist visitors, ensuring they follow facility protocols and providing them with necessary information.
Prepares documents for emergency resident transfer needs.
Accurately scans/enters resident information into electronic health record (EHR) and other databases.
Monitors and orders office supplies and medical equipment as needed to ensure the unit is well stocked.