Health Informatics Specialist

The Pennsylvania State University • University Park, FL

2d • Hybrid

About The Position

Penn State Information Technology is seeking a highly motivated, innovative, customer service-focused, Health Informatics Specialist with strong analytical and communication skills, an interest in healthcare technology, and some familiarity with healthcare or medical environments. The successful candidate will focus solely on supporting University Health Services (UHS) and responsible for application support of the electronic health record (EHR) and bridge the gap between healthcare and information technology. This role will impact students by understanding and supporting ongoing changes in (UHS) clinical and business processes related to the EHR to improve patient care quality, ensure regulatory compliance, and streamline medical workflows while working closely with stakeholders at various levels.

Requirements

• Associate Degree
• No prior relevant work experience required; previous relevant work experience accepted in lieu of education.
• Strong analytical and problem-solving skills, including the ability to troubleshoot application issues and identify process improvements.
• Strong communication and customer service skills with the ability to learn new systems and work effectively with technical and non-technical stakeholders.

Nice To Haves

• Degree in health informatics, information technology, nursing, or health information management preferred.
• Familiarity with healthcare technology, EHR systems, clinical applications, or healthcare/medical environments is preferred.
• Strong analytical and problem-solving skills.
• Ability to understand business processes and translate user needs into clear requirements.
• Strong written and verbal communication skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Strong attention to detail and organizational skills.
• Ability to troubleshoot problems methodically and work through issues with users and technical teams.
• Ability and willingness to learn new applications, technologies, and healthcare workflows.
• Ability to manage multiple assignments and priorities in a collaborative environment.
• Strong customer service and relationship-building skills.
• An interest in healthcare information technology and improving technology-supported business processes.

Responsibilities

• Application support of the electronic health record (EHR)
• Bridge the gap between healthcare and information technology
• Understanding and supporting ongoing changes in (UHS) clinical and business processes related to the EHR to improve patient care quality, ensure regulatory compliance, and streamline medical workflows
• Working closely with stakeholders at various levels

Benefits

• Competitive benefits package for full-time employees
• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• Robust retirement plans
• Substantial paid time off which includes holidays, vacation and sick time
• 75% tuition discount, available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree