Health Informatics Specialist III

generis Tek•Philadelphia, PA

2d•Onsite

About The Position

The Health Informatics Specialist III is an experienced informatics nurse and internal consultant who partners with clinical, business, and Digital & Technology Services (DTS) teams to support the design, implementation, adoption, and interoperability of clinical and non-clinical information systems across the client enterprise. The role contributes to enterprise, capital, and operational projects, applying process improvement and change management methods to reduce harm and risk, improve workflows and care delivery, and evaluate integrated technologies. The specialist serves as a liaison between DTS and clinical and non-clinical end users, builds partnerships with leaders, consults on healthcare information problems, and supports governance, stakeholder communication, and implementation teams. The position also works on current- and future-state workflow design, requirements gathering, gap analysis, testing, operational readiness, adoption, and optimization. The consultant is expected to transfer knowledge to internal team members by mentoring, creating reusable templates and workflow standards, documenting lessons learned, and training internal resources. The role supports virtual care initiatives, including telehealth implementation and remote patient monitoring, and may contribute to virtual care strategy, roadmap development, governance recommendations, and outcome frameworks. It also supports nursing research and evidence-based practice, develops training materials, and provides ongoing support for clinical technology services. The role is a contract position in Philadelphia, Pennsylvania, for a project duration of 7+ months, with a stated schedule of 8 hours per day, 5 days per week (40 hours) and a pay range of $45–$50 per hour.

Requirements

Bachelor’s degree.
Telehealth implementation experience.
Remote patient monitoring experience.
Clinical workflow redesign experience.
Requirements-gathering experience.
Healthcare operations experience.
Facilitation skills.
Epic ASAP and Inpatient experience.
The consultant should transfer capability so they do not become the only person who understands virtual care or their area of responsibility.

Nice To Haves

At least five years of nursing, clinical, or operational experience.
At least three years of informatics experience.
Evidence of progressive leadership skills.
Experience supporting complex clinical and operational workflows, including nursing and interprofessional care delivery, revenue cycle and patient access, ancillary and diagnostic services, scheduling, capacity management, and throughput optimization.
Epic experience.
Ambulatory operations experience.
Pediatric experience.
Perioperative experience.
Ambulatory experience.
Change management experience.
Virtual nursing experience.
AI-enabled virtual care experience.
Consumer digital health strategy experience.

Responsibilities

Serve as a liaison between Digital & Technology Services and nursing, providers, allied health, and non-clinical end users.
Develop and maintain partnerships with clinical and operational leadership.
Analyze clinical and non-clinical technology services for applicability to clinical practice, operational processes, administration, education, and research.
Lead unit-level core and sub-teams for operational and implementation work.
Consult with individuals and groups to define healthcare information problems and identify ways to implement, use, and modify technology solutions and data structures.
Work collaboratively with enterprise-wide governance and unit-level Nursing Shared Governance.
Communicate with stakeholders, sponsors, and internal customers through presentations and project updates, and gather input on projects and initiatives.
Precept graduate informatics students.
Partner on clinical communication and guide clinical workflows during downtime events and EHR reconciliation.
Apply system life-cycle and change-control frameworks for clinical and non-clinical technology changes.
Use quality methodologies to standardize processes in line with evidence, quality initiatives, regulatory compliance, and billing compliance.
Develop risk-benefit matrices of alternative solutions and support adoption of system changes.
Partner with education and communications teams and collaborate with clinical partners to identify problems and document current- and future-state workflows.
Assist with project and operational testing; conduct gap analyses; and help identify solutions to close gaps and mitigate risks.
Consult on the design and implementation of complex technology process-improvement projects.
Review and document current state, define future-state requirements, recommend workflows, and analyze gaps among workflows, requirements, and software being implemented.
Collaborate with other Epic modules to account for integration points and liaise between solution architects and clinical and business teams.
Track project progress and develop auditing and review processes to ensure goals and deliverables are met.
Support integration of data, information, and knowledge for decision-support and business-intelligence tools, including data warehousing.
Participate in Epic vendor visits and follow-up visits.
Support nursing research and assist clinical nurses with use of research and evidence-based practice.
Help develop training materials and provide ongoing clinical technology support.
Participate in scholarly activities, including writing for publication and presenting lectures, abstracts, or posters at national conferences.
Conduct current-state assessments, future-state workflow design, virtual care roadmap development, governance recommendations, and KPI and outcome framework development.
Perform requirements gathering, workflow mapping, stakeholder interviews, business process analysis, vendor evaluation, and implementation planning.
Facilitate design sessions, support Epic build decisions, coordinate operational readiness, participate in testing, and support adoption and optimization.
Mentor EHI team members, create reusable templates and workflow standards, document lessons learned, and train internal resources.