Health Informatics Specialist III RN

Equiliem•Philadelphia, PA

About The Position

The Health Informatics Specialist III is an experienced informatics professional and internal consultant who partners with Clinical, Business, and Technology Services teams to support the design, implementation, adoption, and interoperability of clinical and non-clinical information systems across the enterprise. The role participates in enterprise, capital, and operational projects and uses process improvement and change management techniques to identify opportunities to reduce risk, improve workflows and care delivery, and evaluate integrated technologies. The specialist works within applicable regulatory requirements and the organization’s mission, vision, and values. The role serves as a liaison and consultant to clinical and operational stakeholders, helping define healthcare information needs, assess technology solutions, identify workflow impacts and risks, and optimize systems and data structures. It supports system implementation, testing, downtime processes, EHR reconciliation, performance measurement, staff development, and continuous service improvement. Ambulatory and inpatient experience is required. Telehealth implementation and remote patient monitoring experience are preferred.

Requirements

Bachelor’s degree in Nursing, Health Informatics, Healthcare Administration, Healthcare Operations, or a related field.
Ambulatory and inpatient experience.
Active professional license applicable to the clinical discipline, as required by state regulations.
Certified Informatics Nurse (RN-BC) within 18 months of hire, if applicable.
Certified Professional in Healthcare Information and Management Systems (CPHIMS) within 18 months of hire.
Strong critical-thinking and problem-solving skills.
Knowledge of system development life cycles and organizational system implementation and change-management frameworks.

Nice To Haves

Master’s degree in Health Informatics, Nursing Informatics, or a related discipline.
Telehealth implementation experience.
Remote patient monitoring experience.
Specialty certification relevant to clinical or informatics practice.

Responsibilities

Serve as a liaison between Technology Services and nursing, providers, allied health, and non-clinical end users.
Develop and maintain partnerships with clinical and operational leadership.
Analyze clinical and non-clinical technology solutions for applicability to clinical practice, operations, administration, and research.
Lead unit-level core and sub-teams for operational and implementation work.
Consult with individuals and groups to define healthcare information needs and identify ways to implement, use, and optimize technology solutions and data structures.
Collaborate with enterprise governance and shared governance teams.
Identify technology impacts on workflows and work with stakeholders to mitigate risks.
Communicate with stakeholders, sponsors, and internal customers through presentations, project updates, and information-gathering sessions.
Precept graduate informatics students.
Support clinical communication and provide workflow guidance during downtime events and EHR reconciliation.
Follow system development life cycles and organizational frameworks for system implementation and change management.
Use quality methodologies to standardize processes in alignment with evidence-based practice, quality initiatives, regulatory requirements, and billing compliance.
Develop risk-benefit analyses of alternative solutions to support decision-making.
Partner with education and communications teams to address change impacts and drive adoption.
Collaborate with clinical partners to identify problems and document current- and future-state workflows.
Assist with project and operational testing.
Conduct gap analyses and develop solutions to address gaps and mitigate risks.
Consult on the design and implementation of complex technology process-improvement initiatives.
Develop and prepare performance measures focused on quality improvement and operational excellence.
Participate in developing orientation and training programs for departmental staff.
Stay current on industry trends, technologies, and best practices, and provide education and training as needed.
Mentor staff and provide ongoing development opportunities.
Coordinate departmental operations and workflow activities.
Prioritize and manage team assignments to support timely completion and productivity goals.
Participate in workgroups and committees to identify and implement service-improvement opportunities.
Conduct service rounds and gather customer feedback to evaluate service effectiveness and satisfaction.
Develop systems to collect, analyze, and communicate performance feedback.
Analyze and trend operational data to drive quality improvements and reporting initiatives.
Contribute to process-improvement efforts, including organizational change management, data management, process mapping, and communications.
Identify and implement improvements using approved process-improvement methodologies.
Serve as a subject matter expert for designated technology platforms and optimization efforts.
Support staff in using technology tools to improve productivity, analytics, and reporting capabilities.