Health Homes Support Specialist

The Salvation Army•Syracuse, NY

56d•Onsite

About The Position

This position works within the Health Home Care Management Program to support program leadership and field-based care managers. The role provides care managers with support for non-billable case activities and performs multiple administrative and operational tasks to help achieve program objectives. The position also assists the Director and/or Assistant Director with program reporting, data collection, tracking, and other activities necessary to monitor program performance and outcomes.

Requirements

Bachelor’s Degree
3-5 years in social services program
Ability to work in multiple electronic health records efficiently

Nice To Haves

Case management/health home experience preferred

Responsibilities

Completing non-billable case management support activities, including sending discharge paperwork, coordinating and sending meeting invitations, and retrieving appropriate documentation from electronic databases.
Providing administrative support to field-based care managers, including reviewing, scanning, and uploading documents into the appropriate electronic health records and databases.
Supporting program leadership with tracking staff training attendance, maintaining training records, and ensuring required documentation is completed and organized.
Supporting the Director with compliance activities, including tracking required documentation, monitoring completion, and assisting with follow-up as needed.
Performing additional administrative and program support tasks as needed to assist leadership and care management staff in meeting program requirements and objectives.
Assisting with onboarding activities for new staff and supporting onboarding needs related to new program locations.
Assisting with program data collection, analysis, tracking, and reporting to support program performance and objectives.

Benefits

Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
Company Paid Basic Term Life Insurance for Employee
Long Term Disability Insurance
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
Flexible Spending Account
Eligibility for Federal Student Loan Forgiveness Program
Tax Deferred Annuity (403B)
Christmas Bonus