Health Home Care Manager - Utica
About The Position
The Health Home Care Manager works in collaboration and continuous partnership with youth and their family or caregivers, clinic, hospital, and specialty providers and staff, and community resources. The role focuses on developing, monitoring, and evaluating interdisciplinary care to stabilize and enhance the health and well-being of enrolled children. The position is based at the Herkimer Road Office in Utica, New York, is full-time, and involves up to 25% travel on a day shift. The Care Manager verifies eligibility for referred youth, assesses the strengths and needs of youth and families, and develops and monitors individualized interdisciplinary care plans, including crisis and emergency response planning. The Care Manager also serves as a contact, advocate, and information resource; coordinates with service providers; and connects youth and families with relevant community resources. The role includes required training, compliance with agency and program policies, participation in quality improvement activities, and participation in an on-call rotation as necessary.
Requirements
- Master's degree in social work, psychology, or a related field and at least one year of experience in human services or a related field; or
- Licensed Practical Nurse (LPN) or Registered Nurse (RN) with at least one year of experience in human services or a related field; or
- Bachelor's degree in social work, psychology, sociology, or a related field and at least two years of experience in human services or a related field.
Responsibilities
- Verify eligibility of youth referred for Health Home Care Coordination services.
- Conduct initial and ongoing assessments of enrolled youth and their families' strengths and needs using the Child and Adolescent Needs and Strengths (CANS) or a similar tool.
- Create and promote adherence to an interdisciplinary care plan, including crisis and emergency response planning, in coordination with the youth, family or caregivers, service providers, and the youth's social supports.
- Monitor progress and evaluate the effectiveness of care plans, facilitating changes as needed.
- Serve as a contact point, advocate, and informational resource for enrolled youth, their families or caregivers, and the youth's care team.
- Develop positive reciprocal working relationships with service providers and agencies through timely communication, inquiry, and follow-up regarding transitions in care and treatment recommendations.
- Provide education and facilitate linkages to relevant community resources for youth and their families or caregivers.
- Complete required training established by the Department of Health, Lead Health Homes, and the agency within prescribed timeframes.
- Ensure compliance with agency and program policies and procedures.
- Participate in performance improvement activities defined by the Quality Improvement Program.
- Participate in the on-call rotation as necessary.
- Perform other associated tasks as assigned by the Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
