Health Facility Investigator (RN, Dietitian, Social Worker, or Licensed Nursing Home Administrator)

State of Utah • Salt Lake City, UT

7d • Hybrid

About The Position

The Utah Division of Licensing and Background Checks (DLBC) is seeking a highly motivated and detail-oriented Investigator to join our team. In this role, you will investigate complaints regarding unlicensed programs and concerns of rule, statute and law violations in licensed programs. If you have a passion for regulatory compliance and want to make a real difference in public safety, this is the opportunity for you! This position requires traveling and overnight stays throughout the State of Utah.

Requirements

• Must possess and maintain a current RN, Dietitian, Social Worker, or Licensed Nursing Home Administrator license in good standing with the Utah Division of Professional Licensing (DOPL).
• Ability to use digital tools, software, and systems to efficiently enter, retrieve, and manage data (e.g., Microsoft Office suite, Google Workspace).
• Ability to review and verify data and records to ensure accuracy and compliance with rules and statute for licensing.
• Ability to evaluate information and apply logical reasoning to make sound decisions.
• Ability to draft clear and professional letters, reports, and correspondence to provide accurate information to stakeholders.
• Ability to take responsibility for assigned tasks and decisions to ensure reliable and consistent performance.

Nice To Haves

• Ability to understand and apply statutes, rules, and regulations to ensure decisions align with legal standards.
• Ability to adhere to organizational guidelines and legal requirements to ensure compliance.
• Ability to manage confidential data and records to protect applicant privacy and maintain organizational trust.
• Ability to maintain accurate records, logs, and documentation to ensure efficient workflow and compliance.

Responsibilities

• Schedule and conduct investigations to ensure compliance with statute and rule.
• Reviews, investigates, documents, and addresses grievances and complaints, while implementing appropriate disciplinary actions as needed.
• Maintain contact with agencies/organizations for guidance on compliance issues and solutions.
• Issue, review, restrict, deny, suspend, or revoke licenses, permits, registrations, and certificates.
• Provides information to those seeking assistance and suggests solutions and assists others in solving problems.
• Act as a liaison between the public and internal divisions to ensure smooth communication and efficient workflow.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree