Health Facility Investigator, DHHS

State of Utah Office of the Governor • Salt Lake City, UT

1d • $29 - $43 • Hybrid

About The Position

This is a full-time position for a Health Facility Investigator with the Department of Health and Human Services (DHHS). The role involves conducting investigations to ensure compliance with statutes and rules, reviewing and addressing grievances, maintaining contact with agencies for compliance guidance, issuing and reviewing licenses, and acting as a liaison between the public and internal divisions. The position is hybrid, with a mix of remote and in-office work days, and requires the employee to reside in Utah or relocate within 30 days of their start date.

Requirements

• Must possess and maintain a current license in good standing with the Utah Division of Professional Licensing (DOPL).
• Ability to use digital tools, software, and systems to efficiently enter, retrieve, and manage data (e.g., Microsoft Office suite, Google Workspace).
• Ability to review and verify data and records to ensure accuracy and compliance with rules and statute for licensing.
• Ability to evaluate information and apply logical reasoning to make sound decisions.
• Ability to draft clear and professional letters, reports, and correspondence to provide accurate information to stakeholders.
• Ability to take responsibility for assigned tasks and decisions to ensure reliable and consistent performance.

Nice To Haves

• Ability to understand and apply statutes, rules, and regulations to ensure decisions align with legal standards.
• Ability to adhere to organizational guidelines and legal requirements to ensure compliance.
• Ability to manage confidential data and records to protect applicant privacy and maintain organizational trust.
• Ability to maintain accurate records, logs, and documentation to ensure efficient workflow and compliance.

Responsibilities

• Schedule and conduct investigations to ensure compliance with statute and rule.
• Reviews, investigates, documents, and addresses grievances and complaints, while implementing appropriate disciplinary actions as needed.
• Maintain contact with agencies/organizations for guidance on compliance issues and solutions.
• Issue, review, restrict, deny, suspend, or revoke licenses, permits, registrations, and certificates.
• Provides information to those seeking assistance and suggests solutions and assists others in solving problems.
• Act as a liaison between the public and internal divisions to ensure smooth communication and efficient workflow.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed