Health Educator Senior

DHRM•Richmond, VA

About The Position

The Virginia Department of Health’s Richmond & Henrico Health Districts seek a Health Educator Senior to serve as a senior resource to Community Health Workers (CHWs) and support daily CHW program operations. Working directly with the CHW Supervisor, this position helps coordinate the efficient delivery of CHW services, program priorities, activities, staff coverage, outreach, and special projects. The role provides CHWs with technical assistance, guidance, and training on established procedures and workflows; supports quality assurance and improvement; and helps identify operational issues, trends, training needs, and opportunities for improvement. The Health Educator Senior supports onboarding and orientation for new CHWs and other assigned program staff, and helps coordinate community outreach, Resource Center activities, partnerships, and program initiatives. Through health outreach, community education, advocacy, referrals, and partnership development, the position helps build trusted community relationships and improve Henrico County residents’ access to health and social services. The role requires occasional evening or weekend work and travel between the Richmond and Henrico Health Districts.

Requirements

  • Knowledge of public health issues; public and private health care practices; program evaluation; planning and policy development; community organizing; survey methods and use of data; and health education principles.
  • Skills in program planning, implementation, and evaluation; community assessment and organization; report and program-plan writing; grant writing; public speaking; group dynamics; and consultation with professionals and the general public.
  • Ability to work independently with minimal supervision, solve problems, make appropriate decisions, develop program goals and objectives, and evaluate program outcomes, impacts, and processes.
  • Ability to communicate effectively orally and in writing, use excellent interpersonal skills, and foster productive working relationships with professionals and community groups.
  • Ability to maintain confidentiality and comply with information and security policies.
  • Ability to work occasional evenings or weekends and travel between the Richmond and Henrico Health Districts.

Nice To Haves

  • Certified Health Education Specialist (CHES) certification for Health Educators.
  • Experience in public health, social work, human services, or a health-related field.

Responsibilities

  • Serve as a senior/lead resource to Community Health Workers and support day-to-day CHW program operations.
  • Work with the CHW Supervisor to coordinate efficient delivery of Community Health Worker services.
  • Assist with coordinating program priorities, activities, staff coverage, outreach, and special projects.
  • Provide technical assistance, guidance, and training to CHWs on established program procedures and workflows.
  • Support quality assurance and improvement activities, including reviewing program documentation, referral processes, data quality, and performance measures.
  • Identify operational concerns, trends, training needs, and improvement opportunities, and communicate recommendations to the CHW Supervisor.
  • Support onboarding and orientation of new CHWs and other assigned program staff.
  • Assist with coordination of community outreach, Resource Center activities, partnerships, and program initiatives.
  • Conduct or support health outreach, community education, advocacy, referrals, and partnership development to improve access to health and social services.

Benefits

  • 12 paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Retirement plans, including a 401a Cash Match and 457 Deferred Compensation Plan.
  • Sick, family/personal, and annual leave.
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