About The Position

This position is for an Onsite Health Educator with Evernorth Direct Health, a new business within the Cigna Corporation. The role involves providing face-to-face customer coaching and support, identifying customer health education needs through targeted health assessment activities, and collaborating with customers to establish and achieve health improvement plans. The educator will empower customers to be active participants in their health outcomes, assist in overcoming barriers, and lead various health and wellness promotional activities such as group coaching, wellness challenges, and health seminars. Responsibilities also include performing biometric screenings and supporting health-related site events. The Cigna Group is dedicated to improving the health and vitality of those they serve through Cigna Healthcare and Evernorth Health Services.

Requirements

  • Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion
  • Bachelor's degree in a health-related field
  • Current ACLS/BLS/CPR/AED Certification
  • High energy level, with dynamic presentation skills is required
  • Positive role model in demonstrating healthy behaviors
  • Passion for health improvement
  • Ability to work independently
  • Customer-centric focus
  • Ability to proactively collaborate professionally with the client and other matrix partners
  • Understand and own a variety of clinical targets and outcome measurements
  • Develop action plans that drive clinical value for the customers and clients
  • Proven administrative abilities, with strong computer and software application skills
  • Bilingual English Spanish
  • New hires must complete a background check, drug and nicotine screen to be employed in this role
  • Must be fully vaccinated OR be required to undergo testing twice a week (for patient-facing role)
  • If working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Nice To Haves

  • Master’s degree
  • Registered Dietitian
  • CHES (Certified Health Education Specialist)
  • Motivational interviewing training/experience
  • Smoking cessation and diabetes experience

Responsibilities

  • Provide onsite face-to-face customer coaching and support
  • Identify customer health education needs through targeted health assessment activities
  • Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals
  • Empower customers to become an active participant in their own health outcomes
  • Assist Customer in overcoming barriers to better health
  • Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars
  • May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
  • Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes
  • Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
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