Bilingual Community Health Educator

Planned Parenthood of Greater Texas•El Paso, TX

1d•Hybrid

About The Position

The Community Health Educator for Planned Parenthood of Greater Texas (PPGT) is responsible for facilitating sexual health education programs for young people, parents, and other adults within assigned region. The Community Health Educator develops new community contacts and maintains existing programs, serving as an advocate and liaison for PPGT’s health education programs. Meets productivity expectations, follows organization policies, and ensures customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of customer service, quality, safety and risk awareness.

Requirements

High School diploma or equivalent + 5 years of related experience or Associate’s degree + 3 years of related experience or Bachelor’s degree + 1 year of related experience.
Related experience: experience in health/social services field.
Must have experience as educator/trainer and in public speaking.
Excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet.
Willingness and ability to adapt to change, including advances or new technology.
Excellent customer service skills and be committed to providing the highest level of customer satisfaction.
Fluency in Spanish/English may be required.
Must be able to work flexible hours as required including evenings and weekends.
Must be able to travel as required.
Must be willing to work in-office, deliver in-person education services; at times permitted to work remotely or deliver virtual education per organization policy.
Comfortable and knowledgeable with discussing topics relating to sexual and reproductive health.
Must be able to speak and communicate effectively in public and display excellent facilitation skills.
Demonstrates cultural and linguistic competence by using multiple educational and training styles effective for diverse audiences.
Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process.
Ability to effectively use organization’s computer systems.
Requires an understanding of and commitment to quality healthcare and excellent customer service.
Be discrete and safeguard confidential information.
Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural beliefs and practices, preferred language, and other communication needs.
Possess integrity and compliance – can be relied upon to act ethically.
Planning/Organizing: Establishes a systematic course of action for self or others to assure accomplishments of a specific objective. Determines priorities and allocates time and resources effectively.
Work Management: Effectively manages time as a resource; establishes realistic priorities; schedules own time and activities effectively; gives balanced focus and attention to appropriate long- and short-term priorities. Develops action plans and budgets; leverages technology; anticipates obstacles; establishes check points and monitors progress.
Recovery Skills: Responds effectively and acknowledges responsibilities when clients (internal or external) experience problems or mistakes; rectifies the situation to restore client satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions.
Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments.
Technical Competence: Remains informed of current developments in the relevant professional area and incorporates new knowledge into job duties; serves as a resource person in area of expertise; applies specialized knowledge and skill to handle the job; uses and applies appropriate technology; actively pursues new professional knowledge in area of expertise.
Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines.
Exemplify the organization’s values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission.

Nice To Haves

Experience in providing curriculum-based sexual health education to groups of youth and parents preferred.
Certification as a Sexuality Educator or as a Certified Health Education Specialist preferred.

Responsibilities

Schedules and facilitates evidence-based or informed health education programs on a variety of human sexuality topics for diverse groups of youth and adults in a variety of settings including schools and other community sites. Ensures that all programs are age-appropriate, medically accurate, values neutral, inclusive of gender and sexual minority people, and trauma-informed. Topics may include but are not limited to: healthy relationships, sexual decision-making, contraception, sexual orientation, consent, puberty and adolescent development, sexually transmitted infections, and safer sex practices.
In conjunction with management, designs program content to meet the needs of the client when no appropriate curricula exist.
Evaluates and researches the program setting and tailors the presentation content based on the audience or environment.
Builds and maintains positive, professional working relationships with community partners for service delivery. Builds effective and trustworthy relationships with clients and colleagues.
Identifies and recommends potential community partners to expand education services and programming.
Maintains current electronic and paper records and meets the requirements necessary to fulfill funding and/ or evaluation requirements. May assist in preparing department reports.
Serves as a resource in the community for evidence-based sexual health information.
Works closely with Community Health Education Manager and other team members to ensure coordinated service delivery.
Participates in supervision meetings, staff meetings, and all other required meetings or trainings.
Represents the organization at meetings and community events, as appropriate.
May be responsible for leading and coordinating all aspects of peer education programs including: publicity/marketing, auditions, training, skit writing, rehearsals, performances, ongoing communication, parental consent, transport, scheduling, and securing venues.
May be responsible to respond and interact with the public/patients via Planned Parenthood’s text and online chat program per Planned Parenthood Federation of America (PPFA) guidelines and PPGT protocols.
Has restricted access to patient private health information and has no reason to view protected health information (PHI). May have access to data that is not considered PHI, such as aggregate numbers.
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.