Health Coach – Remote

Better Health Company

1d • Remote

About The Position

Better Health Company is seeking a Health Coach to deliver telephone-based appointments to adults participating in the Better Health Coaching Service. This role is crucial in providing holistic health services to individuals in need of health and wellbeing support. The position is a full-time, fully remote role based anywhere within Western Australia. Better Health Company emphasizes a healthy work-life balance, with flexible working hours, but requires a minimum of two evenings per week (until 9 pm AWST). Candidates available for two 10:00 am to 6:00 pm AWST shifts will be viewed favorably. The company is committed to helping people live long, happy, healthy lives and has over 15 years of experience in health promotion, designing and delivering health programs and training. They believe everyone should have access to better health and make trustworthy information accessible. They partner with government funders to reach individuals from low SES backgrounds, Aboriginal and Torres Strait Islander communities, and NDIS participants, and also offer publicly available products and services.

Requirements

• A tertiary level qualification in a relevant allied health field e.g. Dietitian, Exercise Physiology, Physiotherapist, Psychology etc.
• National accreditation through peak regulatory body in relevant allied health field (e.g. APHRA, Dietitians Australia or equivalent).
• Experience in delivering telephone-based health coaching to individuals participating in healthy lifestyle programs or similar.
• At least 3 years of client consultation experience.
• Experience supporting clients living with chronic conditions.
• Demonstrated proficiency in evaluating and managing risk factors associated with chronic diseases, encompassing strategies such as minimising alcohol consumption, implementing dietary adjustments, and promoting physical activity.
• Demonstration of best practice data collection, handling and documentation of confidential health information.
• Demonstration of strong computer literacy and IT skills, including general computer use, proficiency in Microsoft Office applications and the ability to quickly learn software platforms while working independently in a work from home environment.
• Experience working in fast-paced environments with individual key performance indicators.
• Successful applicants will be required to attain a Working With Children’s Check and National Police Check.

Nice To Haves

• HCANZA approved health coaching certificate (highly desirable).
• Experience working with culturally and linguistically diverse participants (highly desirable).

Responsibilities

• Apply expertise in a relevant allied health field to conduct engaging health coaching calls with clients enrolled in the Better Health Coaching Service.
• Lead insightful initial appointments, fostering a foundation for a collaborative and supportive coaching relationship.
• Conduct thorough review appointments, ensuring ongoing progress and addressing any evolving health and wellbeing needs of clients.
• Apply motivational interviewing techniques to empower clients, assisting them in pinpointing crucial behaviour change objectives and implementing successful strategies to enhance overall health.
• Collaborate with clients to establish health and wellbeing goals that are not only realistic for the individual but also align with their comprehensive health and wellbeing needs.
• Independently manage the scheduling of coaching appointments and effectively handle a dedicated client caseload, while ensuring personalised attention and support is provided to each client.
• Actively participate in quality assurance assessments and engage in continuous improvement activities to enhance practice.
• Contribute to the development of health-related resources to support participants engaging in Better Health Company programs and services.
• Assisting with additional tasks across various areas of the business as required, showcasing adaptability and commitment to the overall success of Better Health Company.

Benefits

• Professional development and training opportunities to grow your skills.
• A supportive, purpose-driven team that values individuality, collaboration, and impact.
• Clear pathways for internal growth and career development within a growing organisation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree