About The Position

Better Health Company is seeking a Health Coach to deliver telephone-based appointments to adults participating in the Better Health Coaching Service. This role is crucial in providing holistic health services to individuals in need of health and wellbeing support. The position is full-time, fully remote, and based anywhere within Western Australia. Better Health Company emphasizes a healthy work-life balance with flexible working hours, though a minimum of two evenings per week (until 9 pm AWST) is required.

Requirements

  • A tertiary level qualification in a relevant allied health field (e.g., Dietitian, Exercise Physiology, Physiotherapist, Psychology).
  • National accreditation through a peak regulatory body in a relevant allied health field (e.g., APHRA, Dietitians Australia or equivalent).
  • Experience in delivering telephone-based health coaching to individuals in healthy lifestyle programs or similar.
  • At least 3 years of client consultation experience.
  • Experience supporting clients living with chronic conditions.
  • Demonstrated proficiency in evaluating and managing risk factors associated with chronic diseases (e.g., minimizing alcohol consumption, dietary adjustments, promoting physical activity).
  • Demonstration of best practice data collection, handling, and documentation of confidential health information.
  • Experience working in fast-paced environments with individual key performance indicators.
  • Successful applicants will be required to attain a Working With Children’s Check and National Police Check.

Nice To Haves

  • HCANZA approved health coaching certificate.
  • Experience working with culturally and linguistically diverse participants.

Responsibilities

  • Conduct engaging health coaching calls with clients enrolled in the Better Health Coaching Service, applying expertise in a relevant allied health field.
  • Lead insightful initial appointments to establish a collaborative and supportive coaching relationship.
  • Conduct thorough review appointments to ensure ongoing progress and address evolving client health and wellbeing needs.
  • Apply motivational interviewing techniques to empower clients in identifying behavior change objectives and implementing strategies for health enhancement.
  • Collaborate with clients to establish realistic and comprehensive health and wellbeing goals.
  • Independently manage the scheduling of coaching appointments and a dedicated client caseload, ensuring personalized attention.
  • Actively participate in quality assurance assessments and continuous improvement activities.
  • Contribute to the development of health-related resources for program participants.
  • Assist with additional tasks across various business areas as required.
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