Los Angeles Showroom - Expression of Interest

CullenUS•Los Angeles, CA
•Onsite

About The Position

We are seeking expressions of interest for several roles within our Los Angeles Showroom. These roles include Client Advisor, Showroom Coordinator, Assistant Showroom Manager, and Showroom Manager. We offer full-time and part-time positions, with weekend availability being essential for most roles. Our showroom operates on an appointment-only basis, fostering a calm and client-focused environment. We provide a competitive salary with performance bonuses, generous staff discounts, and unique benefits such as an extra week of paid leave for volunteering and sponsorship of a child in need for every team member. As part of our application process, candidates will be asked to complete a short behavioral assessment to help us understand their work style and team fit.

Requirements

  • Weekend availability is essential for most roles.

Nice To Haves

  • Full-time and part-time roles available.
  • Preferred days should be stated when applying.

Responsibilities

  • Host one-on-one consultations in person and online.
  • Guide clients through design and customization.
  • Prepare quotes and look after aftercare.
  • Keep the showroom running smoothly.
  • Manage bookings, orders, stock, postage and aftercare.
  • Support the team with day-to-day operations.
  • Lead the team alongside the Showroom Manager.
  • Coach Client Advisors.
  • Run the daily roster.
  • Step in to lead the showroom when needed.
  • Lead the showroom.
  • Build and develop your team.
  • Drive performance against targets.
  • Set the standard for an exceptional client experience.

Benefits

  • A competitive base salary plus a monthly performance bonus
  • A calm, appointment-only showroom, with no counter browsing or chasing foot traffic
  • A supportive, collaborative team and clear paths to grow from Client Advisor into senior and leadership roles in a global business
  • Generous staff discounts on our fine jewellery, plus discounts for friends and family
  • An extra week of paid leave each year to volunteer for a charity close to your heart
  • Sponsorship of a child in need for every team member who joins our family
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