Health Center Relations Specialist - Priest (7878)

Terros Health•Tempe, AZ

2d•Onsite

About The Position

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes. Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values. Process the check-in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing a four-point check. Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring a Health Center Relations Specialist for our Priest Recovery Center in Phoenix, AZ.

Requirements

Minimum One-Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required.
Familiarity with health insurance eligibility and electronic health record management systems.
Intermediate level of competency in Microsoft Suite and web-based programs.
Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever-changing environment.
Excellent written and verbal communication skills.
Proven track record of delivering a high level of customer service in a healthcare setting.
Must pass background check, TB test and other pre-employment screenings

Nice To Haves

Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred
Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered.
Experience with NextGen preferred.

Responsibilities

Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
Process the check-in of patients and notify the appropriate staff member of the arrival of patients.
Update relevant information during auto-flow by completing a four-point check.
Review and update the daily schedules; ensuring all necessary data is accurately collected.
Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
Manage a wide range of administrative and support related tasks.

Benefits

Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
401(k) with a company match
Interest free medical line of credit
Financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Scholarships
Clinical supervision
CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential