CHMC - Health Center Receptionist

North Star Health Alliance•Ogdensburg, NY

About The Position

The Health Center Receptionist supports hospital outpatient services by helping provide an inviting and welcoming environment where clients can receive services with confidentiality, privacy, efficiency, and effectiveness. The role interacts respectfully and discreetly with clients, guests, staff, and consultants and supports service operations through administrative, organizational, record-keeping, clerical, and interpersonal skills. The receptionist must be able to organize and manage multiple tasks. The position may require floating to other Health Centers as needed. Scheduled shifts fluctuate according to operational needs, with start and end times varying between 7:00 a.m. and 7:00 p.m. The schedule may include up to two weekends per month. Business casual attire is required.

Requirements

  • High school diploma or GED.
  • Valid New York State driver's license.
  • Ability to organize and work efficiently with multiple tasks.
  • Demonstrates friendliness, respect, and a helpful attitude toward patients, visitors, guests, and staff.
  • Computer skills, including word processing, spreadsheet, and database programs.
  • Ability to meet the stated physical requirements of standing, bending, lifting, and walking.

Nice To Haves

  • Two-year degree or equivalent experience in secretarial science, business, or a related field.
  • Familiarity with medical terminology.
  • Desktop publishing skills.

Responsibilities

  • Assist outpatient services staff in providing a welcoming environment while protecting client confidentiality and privacy.
  • Interact with clients, guests, staff, and consultants with respect and discretion.
  • Support service operations through administrative, organizational, record-keeping, and clerical work.
  • Organize and work effectively across multiple tasks.
  • Float to other Health Centers as needed.
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