Health Center Manager – Little Canada, MN

Internal and External•Little Canada, MN

8d•Onsite

About The Position

As a Health Center Manager at Planned Parenthood, you’ll be at the forefront of advancing equitable, compassionate, and high-quality sexual and reproductive health care. You’ll lead a dedicated team in delivering evidence-based services that empower patients and communities while shaping the future of care through operational excellence, inclusive leadership, and strategic growth. This is more than a management role – it’s a chance to drive change, foster innovation, and ensure every patient receives the care they deserve. Our Health Center Managers consistently advocate for and implement our mission of “Advancing and protecting sexual and reproductive healthcare for all.”

Requirements

Post-secondary education in business, human services, public health, nursing related area, or 2 years equivalent experience
Two years of experience working in a clinic or outpatient setting
Two years supervisory/management experience
Hepatitis B vaccination records
Measles, Mumps and Rubella (MMR) vaccination records or proof of immunization
Tuberculosis PPD Skin Test that is no older than 12 months

Responsibilities

Champion a high-performing, inclusive team culture rooted in trust, collaboration, and accountability.
Lead staff through change with integrity and empathy, modeling excellence in ethics and customer service.
Promote development of care strategies like digital check in, new services, and telehealth to position PPNCS for future growth
Foster a patient-centered environment that prioritizes dignity, responsiveness, and holistic care.
Oversee daily health center operations to meet goals in efficiency, productivity, revenue, patient satisfaction, and quality care.
Ensure compliance with all regulatory standards (HIPAA, CLIA, OSHA) and internal policies and procedures.
Monitor systems and workflows to remove barriers to staff performance and patient experience.
Hire, train, and coach health center staff; conduct ongoing performance evaluations and development planning.
Facilitate regular team meetings and ensure staff are informed of policy updates and procedural changes.
Address performance issues proactively in partnership with Human Resources.
Develop and manage the health center’s financial plan, including budgeting, reporting, and expense control.
Analyze performance data and implement process improvements to meet operational and financial goals.
Manage inventory, supplies, and vendor relationships to ensure cost-effective and compliant operations.
Support clinic flow and assist with non-licensed tasks as needed (e.g., front desk, patient rounding, stocking).
Ensure the physical space meets safety, security, and brand standards.
Advance all medical services offered, including family planning, abortion care, vasectomies, mental health, and gender-affirming care.
Partner with internal departments and relevant external agencies to align health center operations with organizational goals.
Perform additional responsibilities as needed to support the mission and operations of PPNCS.

Benefits

Medical, Dental & Vision Insurance with equity-based premium tiers
Free, virtual primary care for all employees enrolled in a medical plan: NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations). Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more!
HealthiestYou – Virtual Care for employees outside of NICE Healthcare’s network.
Proximal Health – Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services
Employee Assistance Program
Continued Education Reimbursement: up to $500 per year & 2 paid CEU days.
Flex Spending Account
Life Insurance
Eligibility for Federal Student Loan Forgiveness
Paid time off: PTO starting at .05769 accrual rate per hour worked.
8 hours volunteer paid time off annually.
8 paid federal holidays & 2 paid floating holidays.
403(b) retirement fund
8 weeks Paid Parental Leave
Pet Insurance
Bereavement Leave
Earned Extended Leave
Free subscription to Headspace App
Time off to vote
Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.
Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom, mock clinic, and shadowing shifts.
Travel reimbursement